-
November 2023 by Ray Singley
My experience was great thanks to Jennifer
-
July 2023 by Abby L.S
How embarrassing. I literally asked how much something was and this older lady who works there jumped at me and assumed I thought she was scamming me. She even did too much and flipped her screen around. I could tell she doesn't like her job or even knows how to do it. You could just be mature and answer a simple question. ☠️☠️ train her better or something ??
-
March 2023 by Matthew Anderson
Needs more staff members or more hours. We came to this location to switch from Verizon. Waited 40 minutes. They were busy. 2 customers ahead of us but they were switching too. We would have waited another 30 minutes if we waited longer.
-
January 2023 by TRACY EIGNER
Came in to see about a dead tablet and Brandy was so helpful and patience because I was already stressed. She answered all my questions and totally set up my new tablet for me. A very easy and pleasant process! Thanks Brandy girl!
-
May 2022 by Connection of Lives & Interests 2020
Major 5***** Antoinette King let me know I dropped something on my way in & it was money.... God Bless this woman to over flowing more than she could ask or think for her honesty. She also held onto & hid the phone cord I ordered to make sure nobody sold it by mistake. I'm leaving on a 5 week Vacation this week & I needed this for my trip. Give this woman a Raise!!! Thank you Sweetie I truly appreciate you. Fun & Awesome personality to boot too!!! ???
-
April 2021 by Kristie Walker
My experience with metro isn't good I switched over to them from cricket I started with two line with the protection plan ,my phone was damaged and I tried to get it repaired only to be told that I didn't have insurance,I told them I had it since day one and I had my welcome packet from the company however it has my name with two different account numbers is the first thing I noticed also after I was told this it seems I was sold another phone instead of repairing or replacing of my device I'm not getting anywhere with phone calls to the headquarters so I just felt I should leave a review on my experience.
-
December 2020 by BLESSED GODDESS
My experience with metro isn't good I switched over to them from cricket I started with two line with the protection plan ,my phone was damaged and I tried to get it repaired only to be told that I didn't have insurance,I told them I had it since day one and I had my welcome packet from the company however it has my name with two different account numbers is the first thing I noticed also after I was told this it seems I was sold another phone instead of repairing or replacing of my device I'm not getting anywhere with phone calls to the headquarters so I just felt I should leave a review on my experience.
-
November 2020 by Paulette Lawson
It was great
-
August 2020 by Ria Clarke
Great service everytime I go there wonderful employee
-
August 2020 by Greta Robinson
Can not get in touch with person when needed. Can not call local store and that is not acceptable
-
May 2020 by Kristie Jones
My experience with metro isn't good I switched over to them from cricket I started with two line with the protection plan ,my phone was damaged and I tried to get it repaired only to be told that I didn't have insurance,I told them I had it since day one and I had my welcome packet from the company however it has my name with two different account numbers is the first thing I noticed also after I was told this it seems I was sold another phone instead of repairing or replacing of my device I'm not getting anywhere with phone calls to the headquarters so I just felt I should leave a review on my experience.
-
April 2020 by Nakia Dawkins
Polite staff, fast service
-
April 2020 by Lucky's MOM
I was trying to get my brothers phone situated and had the absolute worse experience of my life with a phone company. Nicole Jackson's ID badge said "Area Manager" and she was the very definition of why some companies eventually FAIL. I thought once T-Mobile purchased Metro PCS they would make them adopt the same outstanding customer service they have but clearly they haven't made that transition yet. Maybe TMobile plans to eventually drop Metro in the toilet which is about where Ms Jacksons customer service will land them. Thank God ? for options.
-
October 2019 by Stacy Little
When i went in to set up my phone all of the people were helpful and so nice. They made my experience there awsome and easy. I would recommend them for a nice and patient experience.
-
September 2019 by Josten Mobley
Great staff (tameka miller)
