-
February 2024 by Carnell Scurry
Whitney and Jennifer are the best ! They helped me so well. I look forward to coming back
-
November 2023 by Tiffany Williams
Do not get AT&T service. Just trying to keep people from going through what i have. My bill was suppose to be about $250. My first 2 bills were over $600 because my "credits" werent appplied yet. They assure me it will be applied within the first 3 months and go down to the $250. After 4 months my bill finally went down to $424 and that is what i am stuck with for 3 YEARS. Their customer service on the phone is terrible. They even put you through a telemarketer just to talk to some about your account. They add fees upon fees. The bill is never what they tell you it will be. All of the "credits" you may or may not get. Their app and phone system for service is just awful.
-
October 2023 by Marquise Taylor
The Newberry location is awesome. The representatives are knowledgeable on the products and services. They have impeccable character and patience for those customers that ask more than a few question. They have my recommendation for anyone looking for wireless service in the area!
-
October 2023 by Kevin Funk
Awesome experience with the store manager today. Very helpful with helping me get my replacement device switched over. (Insurance claim) at&t corporate sent me the replacement device with an inactivated SIM card. So I could not switch the phone over. After 30 minutes with them on the phone. They sent me a second SIM card also was not activated. So it again was useless.Literally went to the store and the store manager had my new phone working with a new (activated) SIM card in less then 5 minutes. I was in and out. Should have just went there to start with.5/5 stars. Nice friendly positive environment. She was very helpful and had a great attitude. It was pleasant to get to speak with someone that actually has some competence for once. Every time I call 611 it’s a hassle and I always have a hard time with them.
-
September 2023 by Loyalty Management
Today we visited the store for a new phone and the manager Lah was very professional. He provided quick and efficient service to us while servicing others. The store was busy and he had it all under control assisting everyone with A1 service. I would definitely recommend going to Lah at At&t for your cell service.
-
September 2023 by Vicenta Mistretta
I came in w my son to buy a phone for his bday and the store manager was so kind and a great help.
-
September 2023 by Jessica Matthews
This place never has the door unlocked. They’re sorry as hell. They wont keep their store open when it’s needed, they don’t open on time. They suck and ImVery disappointed. Will be going to verizon.
-
September 2023 by Somalia Hampton
Thanks for all the help everytime guys. Very friendly staff
-
July 2023 by tyler hamilton
The lady I dealt with was great when I was buying a phone but when I came back later to see if I could return it or trade it for a different one she was rude.
-
May 2023 by titi robinson
I was serviced by Bena at the Newberry SC location on 5/12/2023. I had some issues with my bill and also needed to add a device to my plan. Even though it was close to closing time she was very attentive to my needs and worked hard to help me resolve my issue with billing and help me pick out the perfect device . She was very knowledgeable and polite and even informed me on deals and Clearance sales they currently had which saved me money on buying just 1 item. I will recommend and continue to be a client there because of the customer service I have received.
-
May 2023 by Nae B
This store is amazing. Workers always willing to go about and beyond for customers. Would recommended everyone to go to this store.
-
May 2023 by Aj Troxell
Great store, the workers were very polite and provided excellent customer service
-
May 2023 by Haley Neis
This store provides great customer service
-
May 2023 by Kim Morris
We were told that we would get free phones when we traded in our old ones. Found out today that we were only credited $300 per phone. We now have to pay $1,000!!!!
-
September 2022 by Coda Zonalos
Very good customer service, helped me arrange a new plan after switching from T-Mobile for me and my family in less than an hour. Would definitely recommend.
