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November 2023 by Tessa Zar
Don't come here if you're of middle eastern descent the branch manager and employees are racist and will make you go through a FBI check for $130 check????????????????? after calling the man who issued the check the employee continued to interrogate him and asked him 3 more times if he was sure he wanted to cash the check?????? the branch manager accused the woman of "defacing " the bank check your cameras Wells Fargo! Cause she tried to lie . Hope this branch gets shut down don't take your business here
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November 2023 by Maddy Jones
Are you guys always racist towards people of middle eastern descent or what? Disgusting and vile behavior from the bank manager and white cheese employee who told customer they were defacing a bank and wouldn't give her 130 dollars when she asked them to call customer to verify her check. Gross
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November 2023 by Jade Eslmi
This bank will discriminate against you if you go in with a middle eastern name and try to cash a check. DO NOT RECOMMEND AT ALL
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November 2023 by Gina V
Is this bank always racist towards middle eastern people or is it just me?
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September 2023 by Rivervalley
Two years ago I stopped in to change a hundred dollar bill. I was in town longer than expected and needed smaller bills. The clerk made a big deal about NOT being able to change my money since I didn’t have an account there. Security even walked up behind me (seriously). I have now moved to the area and this bank is the closest to my home but I made a point of opening my large account at a different bank. In the words of Pretty Woman. Big mistake. BIG.
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September 2023 by Madison Parker
First Lady I spoke with keisha was rude then tells me I had to come back in 24 hrs and she won’t be able to help me, I proceed to get back in line because I had checked to make sure everything was correct before coming to the bank, she then brings another lady over and has her tell me the same thing and I felt like that was something a middle schooler would do, I ended up talking with another lady and she was so sweet and everything went through immediately with no problems.
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August 2023 by fredrick wallace
Every time I go in here. There is a ridiculously long line. And today. their was 4 tellers when I got in line and 2 of them left while they were still 8 people in line.
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July 2023 by Collosus81 Lash
Very unprofessional staff with the exception of the young lady that greets you at the front.I'm happy I did not open an account here.
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June 2023 by Declan Adkins
The people at this location are lazy, ignorant, and incompetent. I was having an issue with a mobile deposit and the lady who I got stuck with said she couldn't do anything to help me. When I went to another location they were able to help me almost immediately. I have never had more distrust or aggravation for a financial institution than this location.
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May 2023 by Victor T
Three times I’ve been to deposit my money, outside ATM doesn’t accept my money. I don’t have time to go during the day when the bank is open. Can you fix those ATMS!
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February 2023 by Nestor Mercado
Great service and good people.
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July 2022 by Jordan Obenour
I went to this branch and spoke to the teller tammy hill. i needed to exchange some bills and she was extremely rude and made me feel like i was inconveniencing her and she somehow got me to agree to something other than what i asked for. so unhelpful and unkind, see a different teller if theres an option.
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March 2022 by Deidre Pritt
Banking was “offline” at the branch nearest my office. Asked if it was area or bank wide issue with an “I don’t know” response. While driving the 1/2 hour home tried calling the branch nearest my home with no success. Had the “call center” attempt to call the branch with no answer. When I arrived and walked into the branch every employee just standing around because they were offline so I asked why then someone could not have answered the phones. Horrible experience. Not a happy customer!!!
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January 2022 by Sean Dillon
Had online login issues that couldn't be resolved over the phone . Went to the MB location and banker Marcus Brown provided me with the best customer service I could ask for . Thank you
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September 2021 by Chris Ramey
Such a great location .
