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March 2024 by Kimberly Stepp
Firstly this store charges more than the actual UPS website. We almost printed our own label but figured it would be quicker to have the store do it...well we were charged double the amount. When asked why their reasoning is that they are independently owned and have nothing to do with what the ups website says...Then come to find out tracking shows they took another 24hrs to make a label for our package and transfer it to get actually shipped by ups. Won't use this place again.
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March 2024 by Brandon Hudson
Fast and smooth process. They have very good customer service.
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January 2024 by Elizabeth Dingess
Waited on as I entered the store. Very helpful employee helped me send an overnight document. She offered different options. I don’t remember her name but if all places had employees like her this would be a better world. Very friendly.
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December 2023 by Carolyn Engel
Always professional, quick and go over the call of customer service. Great staff that keeps the lines moving. Clean office
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October 2023 by Penny White
We did not understand some forwarding e mails to get copies. A woman Kacie help to get the email transferred, printed and faxed. She was very nice and really helpful. Without Kacie we would have not gotten done what we needed done. The other female did all she could not the help us. Thank You Kacie for great customer service skills.
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October 2023 by Marissa Saengsuwan
Customer Service was spot on! She was friendly and patient. She was reassuring that my deliver would get there on time, and it did! Thank you UPS for Great service, as always!
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October 2023 by Jonnie Kinard
Helpful, friendly and courteous service. Rep asked if I only needed 1 envelope from a box I was about to purchase and I said yes.He told me to put it back and he used another larger envelope.
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October 2023 by David Long
Very poor service, the packing of my item was terrible, for the second time from this location. Do not recommend using this location.
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August 2023 by Francis Cruz
Hi. Was there this morning . I had the most pleasant experience with the employees.They were helpful, courteous, kind & on top of their game.My sincerest THANKS!
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December 2022 by Betty Durnin
I use this location quite often- the women who work here are just amazing. I just moved here a couple of months ago and Stephanie has helped me with everything. All the workers are:Friendly. Efficient, Helpful. They are very knowledgeable and they go the EXTRA MILE- a rarity these days and much appreciated!
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November 2022 by Hesed Williams
Would recommend this store. If you have an issue make it known by leaving a detailed review. The owner is listening. He has done a good job managing this location and making the every day task of sending packages pleasant. A big, "Thank You," to the owner for listening so well to your customers and making this UPS store much better. If you have a problem let it be known. The owner of this store cares and is trying to make positive changes!
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September 2022 by Brooke
Rude service with a blonde woman. She obviously despised her job. Miserable experience for customer
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July 2022 by tariq winborne
I’ve noticed the past year customer service has declined. Feels like no one likes their job. This was not the case at UPS for me. I have a very complicated scenario and was scared I wouldn’t be able to retrieve my package. Kappia is the name of the delightful young lady who assisted me and I couldn’t be more grateful for her help. Thank you Kappia and this UPS tore for the excellent service. In this day it’s becoming more and more rare.
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July 2022 by Pietro Zanelli
Went at the store in 38th ave today 7/5/2022. One of the lady at the store was extremely rude and unprofessional. I was disappointed and I ask to speak with the manager, the blonde lady said that I didn't need to speak with the manager because she's been working there for 8 years. Went to another ups store and they helped me in a wonderful way.
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July 2022 by Thomas S.
Excellent service. Wonderful personnel, helpful, knowledgeable, Courteous. Would recommend to anyone at any time, no matter how complex the issue seems to be they can sort it out.
