-
December 2023 by Rob R.
I placed a last minute booking for the MANAGERS SPECIAL. Not sure is what I got was an upgrade but I got a Dodge Challenger. Loved it! Also unlike Enterprose, they did not require a $300 deposit hold to rent the car for the week. I will be using THRIFTY again for future bookings.
-
December 2023 by Paul R.
Great employee interaction. Extremely easy pickup and return. Vehicle as advertised. No pressure to include additional optional charges.
-
December 2023 by Karissa N.
Easy pickup and drop off. Great price! Front desk clerk was friendly and positive. Would definitely rent with Thrifty again!
-
December 2023 by Kim W.
Beware. If you live in the area and rent a car from this company they will make sure you never want to rent from them again.The agent told us that we should have rented a car in our home town and when my husband said it was 40 minutes away and how would we get there after flying into Myrtle Beach airport, he just laughed. The agent then asked if we had insurance and what company, I gave him the name and he said he needed to call them to make sure we had insurance. I told him that I had my insurance card on my phone. The agent said that because we lived in the area they had to make sure we had insurance and a job. He made us stand there and wait for over 30 minutes while he was on hold. So I called my insurance company myself and got right through. They couldn't understand why the car company was calling. As we were waiting other customers came to the other agent and weren't even asked if they had insurance or a job.I feel that they discriminated against us because we are local. I pay my taxes and pay to fly into this airport. I shouldn't be harassed because I want to rent a car.There also is nothing posted about renting if you're a local resident. When I called and spoke with the manager she said they have to check on local people because they don't return cars. I told her that I would be more worried about people coming from out of town than the locals.I will be calling corporate office and my attorney.
-
November 2023 by Karen S.
I originally had a Dodge Charger but the brakes were really chattering so I returned it. then got a Chrysler Pacifica. loved it.!return was easy too. just need to have visible return signs. I think I went down 2 diffysisles before I found the correct one. otherwise price was good and I loved the Pacifica.
-
November 2023 by Tanya Johnson
The experience with customer service was wonderful. I filled the vehicle before returning and somehow there was still a charge of $26 added for two gallons of gas. I was advised to return on full and it was on the full mark - not able to attach the pic; however, this is why they get the stars that I marked.
-
November 2023 by Coleen B.
It was so easy to pick up and return the vehicle at the Myrtle Beach airport location. The car was ready to go, in good shape, and with a full tank of gas. After returning the vehicle, I was billed correctly with no surprise charges. My experience with Thrifty was positive, and I would definitely use them again.
-
November 2023 by Sean Motley
Everything went well as far as reservations and picking the car up. Expecting a premium vehicle... got a dodge charger. No offense to charger fans but... not what I expected. Car could've and should've been cleaned better. Dead bugs on the bumper and dust build up in the vehicle, again not expected. Was told there would be a long wait and it wouldn't get any cleaner. If you're good with this, you'd be pleased.
-
November 2023 by Carol Bell
Excellent experience. Representative was personable and professional. Car was very clean and I had no complaints on the model and make. Very affordable rental. I recommend Thrifty.
-
November 2023 by LAURIE ROBINSON
I usually rent from Hertz but AAA gave me a really nice offer with a “surprise” car. I was given a really nice car (dodge charger) in a very cool color (smoke). Made me look good! Reviewing the car by myself was a little weird but I did a video and called in what I saw and afterwards there were no surprises. Staff easy to deal with and very friendly. Will definitely use them going forward.
-
November 2023 by Steve EZ
Received a good reservation price for a full size vehicle.Arrival and pick- up was seamless with no add on hype.Received a very nice sporty black Dodge Charger
-
November 2023 by christopher southern
Very fast and easy to get and return car. A couple words of advice. If you select the mangers special/surprise vehicle expect a full size crew can pick up. We got a ram 1500 warlock. Also I would not prepay for fuel. The charge $75 regardless of how many gallons you actually use. We ended up going about 100 miles in the 4 days we were visiting. But the vehicle ran great and was pretty clean.
-
October 2023 by Veronica G.
I've left a review on other sites but I was asked to leave one here, too. I personally will not use Thrifty Car Rental again. It's not the first time I've dealt with an impossible person at the counter. There are many choices these days for renting a vehicle, I will be doing just that. The counter agent was rude, wouldn't/didn't listen and just plain disagreeable, if I wanted that kind of treatment I could have stayed at work and skipped vacation.
-
October 2023 by Carol P.
Thrifty made it so easy to pick up the car and return! The help was outstanding and it was a very fast process! I will definitely use thrifty again! Thanks!
-
September 2023 by Jackie Furman
The lady at the desk wasn’t very friendly, no smile there was nobody at the counter when I arrived, so check out was quick, also they gave me a huge Dodge truck? I got the special so she could have given me a nice car seeing I was by myself but she gives me a truck?? ok. Had no issues with truck. Attendant outside was nice.