-
February 2024 by Nan Trout
If you're in a hurry..do not go there. Do not go through the drive-thru if there is more than one car. It will take 20 minutes or more. Just go over to the one on 38th avenue this branch is a giant waste of time now. They are so unorganized.
-
February 2024 by k s
So for the last few days i've been trying to open a checking account with TD and the online thing kept kicking me back for some reason, so today i went to the one on 38th at 1145am i waited 10 minutes in line to ask a teller to help me set up an account and she said i would need to wait for savannah ( not sure who that is). At this point there were 2 tellers in there and it was now noon. they sent one teller to lunch and the other was by her self with lines almost out the door and the drive through full. This whole time savannah was with a older family in here office and i just sat there till almost 115pm and decided to leave. I went online and made an appointment at the td on 20th ave for 3pm. I got there at 250 and Mary who i was supposed to have an appointment with was busy so at 3 a gentleman named Dominck came and helped me. Let me say he made the whole process smooth and every banker should strive to be like him. The ladies at the counter ( Keisha and Christina) were both wonderful and delightful. The 3 of them completely turned it around for TD and they should get some sort of accommodation from the company. 38th is an embarrassment I can only imagine how many people go there for help and just leave.38th literally could just be replaced and just leave the ATM there for deposits its so useless. Thank you to Dom and the ladies! (ps told you i would leave a good review!!)
-
November 2023 by Liz Burgess
At this time I would like to give my appreciation for the professional and friendly service from Joey Dodetto.Please give him a raise!He is a great valued member of your businessAs a long time customer it is good to know that there are kind individualsVery clean and easy to findTD Bank has been very convenient and helpful...I do wish there would be a North Myrtle Beach Branch..It closed a few years agoThis area is growing so fast?Thank you for your staff and Company
-
July 2023 by Rare Breed
These woman are rude and lazy. Tellers at drive through absolutely suck
-
June 2023 by Tim Barela
It takes forever. When i came inside there were 2 tellers, 1 was taking forever, the other said she couldn't wait on me because she had to work the front door. Literally NO ONE came in. This is for my company account, I personally will NEVER bank here.
-
May 2023 by Eva Morris
Exceptionally friendly and helpful staff! I went two seperate times with complicated transactions each time and the two ladies that helped me (Tina and Tanya) could not have been more competent, professional and efficient. Thank you again.
-
May 2023 by Patricia Gastineau
We want to thank Tracey Thompson she was not only super informative Tracey helped us open a new account. Professional kind and very thorough. Thank u Tracey and td bank for having her there
-
May 2023 by Dahlia Rose
The ATM is always out of service and the line for a teller is always too slow! Switching to a new bank.
-
December 2022 by Ryan
We to the drive up teller. Waited 10 minutes to make a deposit. They were overwhelmed with only one person working. Deposit didn’t get done, had to ask for my deposit slip and check back. They need more people working.
-
May 2022 by GlobalGolf Trotting
Maryann probably paid the last person to leave a good review.
-
May 2022 by George Argondizza
Maryann was very helpful to help me with retrieving what I needed for a mortgage.
-
March 2022 by Xavier Linen
This bank is terrible and 2 stars is way too much... I don't go around using the race card but in this case : They profiled me soon as I walked in all I wanted to do is cash my employment check they force me to deposit it now I must wait 6 days with no money until my check cleared. If you are a hard working law abiding minority stay away from this bank they do not care especially Maria who image matches her nasty attitude it's not the customers fault you was born with a bad metabolism no need to kick people when their down you are in control of other people money patience should be part of your job description. I would never forget the service I received by this bank.
-
March 2022 by James Cartwright
Myself and wife came in to put her name on the checking account. Zack was very helpful . Had to return with my step son to add his name. Zack was off , we had a lady help us and she had no idea what was going on . Had to start all over with paper work. She was rude and no idea what she was doing.
-
March 2022 by Kion Jones
This TD BANK NEEDS A NEW MANAGER! MARY WILLIAMS IS 100% BEHIND THESE TERRIBLE REVIEWS ! SHE NEEDS TO GO BACK FOR TRAINING ALSO FOR CUSTOMER SERVICE ! SHE MADE US FEEL SO DISCRIMINATED AGAINST, GAVE US NO REASON SHE COULDNT GIVE ME A REPLACEMENT CARD AND LOTS OF BAD ATTITUDE! WE WENT TO ANOTHER BANK & HAD NO PROBLEM GETTING A CARD ? LEAVING US THINKING WHY ? AVOID HER & THIS BANK , THE REVIEWS TELL EVERYTHING SHE IS BAD FOR BUSINESS & VERY UNPROFESSIONAL I WOULDNT RECOMMEND USING TD BANK HERE ! JUST GIVE ANOTHER BANK YOUR SERVICE & MONEY ?
-
September 2021 by safia gagaz
The worst location, I have been to in 15 years with TD bank.Unprofessional employees and rude.I have a bad experience, I will never go back to this location.Please read the reviews before you go to this location. I didn’t read them until I left.
