Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. Customers appreciate the reasonable prices and large variety of items. However, some shoppers have experienced long checkout lines due to a shortage of cashiers, leading to frustration and some leaving their items behind. The store is known for great deals, such as buying a formal dress for much less than online prices, and many have shopped there for years, finding new favorite clothes and improved shoe selections. Staff are friendly and helpful, making shopping enjoyable for some. On the downside, a few have noticed the store in disarray, especially in recent times, and have commented on cleanliness issues. Overall, Ross remains a popular shopping destination for those seeking quality fashion at discounted prices, despite occasional operational challenges.