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February 2024 by Ginny Milnes
They are always so nice! Had to get a copy made today and they were quick and did it with a smile! I love thus bank!!!
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November 2023 by Roger Bayford
I winter in Myrtle Beach and have not been impressed at all. My credit card expires while I am down there. I called PNC Visa direct to get my card mailed to this PNC location. I was told by the Visa unit of PNC that I could pick it up at PNC in Myrtle Beach and that I should ask for the Manager to get it, understandable as I assume they would want to verify identify! I asked for the Manager on arrival and he came out with a very NON welcoming attitude!! When I explained what I needed he got real nasty and said you dont need me! "Any one of the Tellers can do it and I am busy" ! HE WAS FLAT OUT RUDE! I have banked with PNC for a great many years, and thats changing!!! over the past years they have lost many thousands of dollars from my accounts and with the overall PNC attitudes, they will continue to lose! Up North in my local area, they have closed so many branches, I now have to drive 25 miles to bank!!! PNC has become a sad joke!!! And Myrtle Beach is just another example why!
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October 2023 by Sylvia Maduzia
Never any issues here. Been a pnc customer for many years.
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July 2023 by Tire Man
Danny is absolutely awesome, Brett and all the girls there are just flat out great people, always feel welcomed when I enter, I think every teller there knows me by name or my birds ?, just great bank and great staff
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July 2023 by nyc ttocs6973
Pristine branch. Excellent service in beautiful Mrytle Beach.
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July 2023 by Michael Smith
Everyone here is awesome not sure why people are so disappointed or mad. I deal with Bret always nice and helpful. I think most people that are mad is beyond the branches control.
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April 2023 by Erin Battel
PNC Bank SUCKS! I had my mortgage sold to them and basic concepts are difficult for these people to understand. Do not bank with them!
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January 2023 by Leslie Williams
Very friendly employees. I've never had any problems at this branch.
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December 2022 by Constance Sidor
This branch was excellent!Super friendly, efficent and helpful.I look forward to doing all my banking there.
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September 2022 by Henriette
I have been a PNC client for over a decade and moved to Myrtle a few years ago. The ladies working there, tellers and cubicle workers always make me feel like i am the worst inconvenience to them when i go there. I had to update information and made an appointment since it was 4:00 and the business banker was apparently busy which is understandable. The lady recommended coming in the next week at 4:00, i felt this is too close to closing so I asked if there are any other time earlier in the day, she said 2:00 will work. I came in for my appointment with the business banker, and he said with a full-of-himself-attitude I should come back another day since he is busy! He has a weekly meeting at 2:00. I was speechless. If a bank can’t get an appointment right, how can they run a bank???? I could not believe it, not a sorry for the inconvenience or let’s make another appointment no just come back like it’s no inconvenience to take time off work to go there. What’s the point of making an appointment??? I am so over stinky attitudes and no customer service from this branch i am willing to drive to the 2nd closest branch in NC and i can only hope they have better people working there. If not, I will have to move all my bank accounts to a bank that actual likes to help and provide decent customer service.
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September 2022 by Family Guy
Love PNC but this branch is horrible, my wife has been there twice now to update her name after getting married, the second visit was a scheduled appointment! Upon arrival the person she was scheduled to meet with says we can't meet I have meetings every Friday at this time just come back, as if taking off work twice now is so easily done. All this just for a name update! We've been customers for over 20yrs with personal and business accounts and this branch adds zero value to any of them. Don't waste your time with this branch, staff here treat you like an inconvenience.
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September 2022 by Paul Papa
Got 2 cashiers checks from Stacey and she was so nice.
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September 2022 by Linda Self
It's getting ridiculous this is the only pnc bank now here in myrtle beach and everytime you go here the atns aren't working its very inconvenient
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June 2022 by steven mcmillan
Horrible! Avoid at all cost. Especially if you have to go inside. The bankers at the register are joke. They play games with your time and money. It took two days and multiple unnecessary steps just to be able to get my own money. I don’t understand. Hopefully this type of customer service isn’t tolerated and this bank closes down! AVOID AVOID AVOID AT ALL COST. YOU WILL REGRET OPENING AN ACCOUNT HERE.
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April 2022 by John Neisser
refinanced an existing loan I had with PNC. Check was sent to their overnight payoff address. It took 1 full week for them to post it. The only other experience I've had this bad was with Kia customer service. Pathetic, alful rotten bank to deal with. I actually feel sorry for their employees if they're treated as bad as their customers.
