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February 2024 by Lilly Anderson
So, I'd like to address a problem with your bank tellers, one to be exact. She's of Indian decent and feels the NEED to treat me differently because I'm Caucasian. Apparently, she has a hard time believing I make what I do on my checks. So much that, she has to call my employer EVERYTIME to verify he wrote that check to me in the EXACT dollar amount like I'm home just printing off checks! One day, my boss happened to be in the bank passing me and I told him what she was doing to me and he yelled at her from across the bank to just cash my check and to stop calling him. He's a big investor in that facility. I guess she thinks something of me to not believe I make what I do, because after she was told to STOP calling him everytime I cash my check, she starts asking me "HOW OFTEN" I get these checks..lady you know what you're doing, you're just jealous and mad because I make more than you..CLEARLY. NONE of the other bank tellers treat me that way, I've even mentioned it to another bank teller how offensive she is. So to bank teller who thinks she's BETTER than Caucasians trying to cash their check because the number is TOO HIGH for her, DO BETTER. Racism effects ALL races, I said what I said get over it. Stop using malice on customers who's check is bigger than yours. ??♀️
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September 2023 by Jennifer R
I had a wonderful experience with Pinnacle while opening a new account. There was always a real person answering the phone, with no "press 1", "press 2" nonsense to navigate. Everyone I encountered was polite and helpful. Brenna was very easy to work with and helped me with all the complexities of the particular account I was opening, which happened to require several signatures for trustees. She made it all a breeze. I even received a thank you card from her and the other staff of that branch in the mail a few days later, including a small gift card to a local restaurant we had chatted about while in her office. So thoughtful and personal, I really appreciated it. Thank you Brenna! I will recommend you and your bank to everyone I can.
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September 2023 by Jennifer Reed
I had a wonderful experience with Pinnacle while opening a new account. There was always a real person answering the phone, with no "press 1", "press 2" nonsense to navigate. Everyone I encountered was polite and helpful. Brenna was very easy to work with and helped me with all the complexities of the particular account I was opening, which happened to require several signatures for trustees. She made it all a breeze. I even received a thank you card from her and the other staff of that branch in the mail a few days later, including a small gift card to a local restaurant we had chatted about while in her office. So thoughtful and personal, I really appreciated it. Thank you Brenna! I will recommend you and your bank to everyone I can.
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April 2023 by Charlie
Very professional the girls did a wonderful job I recommend that bank for all service
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April 2023 by Charlie Binaghi
Very professional the girls did a wonderful job I recommend that bank for all service
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June 2022 by Ethan Stonstrom
best bank in town! super knowledgeable and friendly staff.
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July 2020 by Wendy Rutherford
Great customer service....
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February 2020 by Chris Lindstrom
Best bank ever! Today was a super bowl spread! Chili! Hot dogs! Soda! Cupcakes! Great job to the staff!
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October 2019 by Carmen Jones
Applied to be a teller @ BNC out of college with an accounting degree got shot down. Currently work @ fortune 500. I guess it all worked out.
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July 2018 by Vanessa Keen
Pinnacle has been an absolute nightmare to work with since they bought out BNC. Their online banking is a total and their customer service cannot even fix the most simple issues. Run fast and run far.
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May 2016 by Dawn Schutz
Just wanted to let you know how easy my home equity line of credit application has been. What a JOY to work with Valerie and Kara during this process.... It has been painless.!!!! Thank You!!!
