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August 2024 by Sarah Shelton
A year after my gearshift mechanism went out and was replaced by Paramount, it’s still working great! And the customer service team has been extremely helpful and kind! I needed a receipt a year later and they were quickly able to retrieve it and send it to me! Thanks for everything!
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July 2024 by S. Dye
Paramount is the best! I've been going to Paramount for about a year. I went to get a second opinion for an oil leak that had been "diagnosed" by the dealership. I'm not stupid, and I have family that knows cars. First, I cleaned off the oil stick to make sure I could read it and took it to Meineke to make sure I was right. Second, I found a large piece of cardboard and placed it under the car for a week. No oil spots. Then I called Paramount.
Donna Gordan was wonderful. She listened thoroughly and gave me an appointment. When I arrived, Jimmy Truett, Sr., was in the office and asked me why I thought I had an $1100 oil leak! (That was the repair price from the dealer.) I told him about my past dealer appointment and the things I had done to track it down. Even before the service tech took it back, Mr. Truett said, "you don't have a leak."
Later, the tech and Mr. Truett gave me the news. He couldn't find a leak and even sent pictures over to me. Now, a year later and more oil changes, NO LEAK! You can't imagine how thankful I have been. I now get my car repairs and tires at Paramount. The rates are fair, the work is completed on time, the staff is great, and I TRUST them. Mr. Truett could have easily played into the oil leak and offered to do it cheaper, but he didn't. That's the best way to earn someone's business.
Thank you, Mr. Truett, Donna and the Paramount service techs.
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June 2024 by Helen Van Alstyne
A great business. I took my car in and they fixed quickly and under the estimate. Where do you see that? It looks new.
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May 2024 by Kelly Brockway
Customer service is beyond great. Quality work!
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April 2024 by lisa thompson
Best auto repair experience I can remember! Susan let me know the day the part came in. My vehicle was repaired the same day I dropped it off and....they saved me 600.00 off a prior estimate! Super nice as well. I definitely recommend Mr Jimmy and his group.
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March 2024 by Ashley O'Dell
Would 100% recommend to family and friends! Had a fender bender and they were able to get me right in. They were communicative and took care of everything with my insurance company. Now you can’t even tell there was ever an issue with the car. It was super easy and hassle free!
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February 2024 by Laura Walker-Conley
Awesome repair facility
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January 2024 by Mark Clark
Paramount installed running boards on my new Highlander. Scheduling right thru installation was great. The price was great also. Thank you Paramount ?
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January 2024 by Susan Bussard
Great service
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September 2023 by tony lasaracina
very caring and prompt service.
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September 2023 by Teddy Sloan
They did a great job servicing my vehicle
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September 2023 by Sam Flynn
This place is great
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September 2023 by Allen Lowrimore
Great home town collision shop, literally a one stop shop.
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September 2023 by Roy Johnson
Body work came back great. I was very impressed. With the way the employees were. And the overall experience.
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September 2023 by Mark Gorman
Paramount did a great job on my Volvo! Im kind of new to the area and this was my first experience with an autobody shop. I'm extremely pleased.
