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March 2024 by Bruce G.
I bought a kobalt edger 2 weeks ago, it didn't work I took it back today and they wouldn't refund money for a piece of junk
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February 2024 by Deb Cunningham
Has all home improvement items. Friendly staff. Gardening dept is awesome.
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February 2024 by Pamela Gray
Jacob Rawls in Surfside was such a Big help ! He found a battery for our blower that no one else could find ! He's very friendly as well ! Thank you so much ! We are loyal Lowes shoppers !
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February 2024 by Andy Kingsley
They sold me a riding lawnmower that they didn't have, and when they set up a delivery day for it to be delivered to my home on a later date from another outlet it never came, which in turn resulted in me having to cancel my order for a full refund.
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December 2023 by Sean McSharry
Only lowes in the area. Bought a lawnmower seemed ok. Whent to get doorknobs for my house, and they don't even have enough to make a set for a 3 bed 2 bath hose. The orange place did...
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December 2023 by Patrick Martin (Coastal Comfort Repairs)
Are you people stupid ? You will not save money using those self checkouts. I know several other contractors that won't get materials there now , and I won't either.
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December 2023 by John Santora
Bought two Kohler bathroom faucets yesterday,good prices,good availability for purchase,very friendly and knowledgeable and willing to help associate,Joe was extremely helpful.would recommend.
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November 2023 by Wendy R
My husband and I ran in to pick up a couple of items needed for a job the following day. The young lady at the register made no eye contact as she was connected to her phone while she was checking us out. Then she looked me in the eye to point out the survey on the receipt and asked for a good rating. Hehehe
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November 2023 by Lenny Dykstra
Lowes sucks. No help employees standing around watching us wait in line while the other cash register went unused until one girl decided to open it. Home Depot next time
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October 2023 by Ann Margaret WhiteHamari
Never have a problem finding everything, if I can't find it at the store, I get it online and have it delivered to the house. Had keys made the last time I was there at the Kiosk machine, so easy to use! Store is well kept and always well stocked. Employees are everywhere and are very helpful and polite!
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October 2023 by Ralph Conklin
Well assorted Lowe’s with great staff. They have now a large selection of Christmas decorations and trees.
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October 2023 by Becky C.
Horrible staff! The short little manager was very rude and extremely disrespectful! I was looking for outdoor carpet. I waited for over 40 minutes after they called over and over for someone needing assistance. I requested advice on how much carpet to buy and he was clueless. After I (not him) figured out how much I would need. I asked him to cut it and my contractor would pick it up in the am. He refused and said I would have to take it with me. When I asked why, he responded that other customers ruined it for me. What?!?! He said they would have to sell it at a reduced price because it would have already been cut. Are you kidding me?!?!? If I don't pick it up and it's paid for that would be free to the store! I would never go to this store. They are short staffed and the reason is probably because this rude little manager probably treats his employees as poorly as he treats his customers! Do not ever go there!
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September 2023 by terry chouinard
Avoid ordering appliances from Lowe’s. The worst customer service with delivery department I have ever encountered. Store sells you with the delivery date makes it seem easy. Then you wait home to a no show not 1x but 4x’s. You see lowes hires a 3rd party company and they have no respect for you at all. I have been transferred, yelled at that they are just 1 person and doing the best they can then don’t show again…..this has went on for weeks and still no appliances and no ETA. Once the sale is finalized you have 0 recourse because the store has no control over deliveries and deliveries has 0 control over drivers. I’ve tried calling Lowe’s corporate for 4 weeks and can’t get a response. Essentially either hire a lawyer or I’m out $6000.00 and go somewhere else. I wish I knew then what I know now I’d go anywhere but Lowe’s. I’ve filed a report with BBB just wanted to warn anyone thinking of getting appliances from them.
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September 2023 by North Star
Im going to be honest. Good store. Service is horrible at the customer service desk. I have been on hold for 35 mins and 12 seconds. Been asked to hold twice. I called on a different line and they picked up on the second ring and answered my question due to purchasing a tool that was not in the box. I should have checked. I then stayed on hold on the other line for a few more mins and they never picked up to answer my question on the original line. Pretty Crummy service
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September 2023 by Selena C.
I arrived at Lowe's 4:20pm, agter about 10 minutes waiting I asked someone to call me help, I was being pretty patient. After intercom for help at paint was called the employee (older gentlemen) looked at me and was not doing anything, 5 minutes later there are two other customers behind me they asked for someone to call as well. The gentlemen finally came and asked what I needed which was two sample paints, he looked confused and I asked if he got it and I said I'd walk around and be back in a few minutes, I came back about 4:50 for the samples and he moved on to the next customers order that was behind me in line for multiple gallons of paint and he said to me he had trouble with getting my sample to come back 10 minutes later. For two paint samples. Very dissatisfied with the Surfside/ Myrtle Beach Lowe's off Rt. 17. The paint service has been awful lately.
