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December 2023 by Lori A.
Beware of this location! They have a flim flam scheme that will suck you in. I made reservation for a 10 x 10 unit at an advertised rate of $89.99. When I went in to pay for the unit the person working told me I would get a much better deal if I paid a little more for a buy one month get a month free so I agreed to that. My one month fee just ended and I was just billed $206.00 for the unit. I take responsibility for not reading the fine print but I trusted that they were an honest business. The way she verbally went over the contract I was under the impression that the third month would revert to the under $100 payment. All I can say is Do Not Trust these people! I am a 71 year old woman with a husband with Alzheimer's, doing a move by myself and I truly believe I was the perfect mark for these horrible people!
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November 2023 by Kimberly Owens
I enjoy going through life storage. They work with you in many ways. Glad I have chosen this company. Also, heather at Glenn’s bay rd in Myrtle beach, SC location, she is awesome. She very sweet and kind and will help with all needs to help her costumers. Thanks Heather.
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November 2023 by Dawn Macneil
I have been with life storage for over 3 years. Not once I've had any problems with them. It's clean. Hours are convenient, the front desk is always friendly. Even when you're late and they give you a call, they're very professional. I would highly suggest using life storage.
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November 2023 by Alycia Campbell
Heather is professional, super knowledgeable and personable. She made a stressful situation easy and very clear to understand!!I can’t wait to pop in on her to say hi when I come to the facility!!!Hope this girl is appreciated by her company!
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November 2023 by Michelle Fullerton
in the past few years, I found myself single once again. I put my stuff in storage and at times get a hard time paying. Heather always worked and help me at the hardest time of my life. she was kind and understanding, and her very best to help me.
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November 2023 by Christal Collins
I made the reservation online it was simple & easy. I called to complete the reservation Heather was kind, informative & made the process easy. She waited on the phone for me to digitally sign everything just in case I had questions. Would recommend them to everyone
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October 2023 by Debbie King
Leah couldn’t have been more helpful helping me rent our storage locker. She was so pleasant and answered all of my many questions. She also explained the contract clearly and preciselyThe storage is right down the road from us which is very convenient. We have been in and out of it several times already and it is well lit and very very cleanVery pleased!Heather was also very nice when she called us back about the access code.Customer service at its very best. Thank you.
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October 2023 by Ken Dinnar
I selected the wrong storage unit online, but Heather in the office quickly got us fixed up with a unit that would work for us. Besides the pleasant and efficient office manager, the building was clean and everything worked as it should.
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September 2023 by michele schindler-olsen
Yes, like a lot of people I moved in from out of town not only was Heather helpful with my storage needs she also gave me every available discount. I was entitled to but she was helpful on giving me insight to other things I needed, such as places to shop places to go. All kinds of great information. And the facility itself is clean and well maintained. And easy to navigate. I would recommend lifestorage to everybody in anybody who needed storage facilities.
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September 2023 by Steve Fenney
Heather was so nice and helpful. We have never met a more professional and personable storage manager in our 42 years of marriage! She deserves more than you pay her! 5 stars plus!
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September 2023 by Chester Symosh
Very good experience. Heather was very nice and answered all my questions
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September 2023 by Susan P
What I like most about Life Storage is the customer service I have received. I have been treated very well and patiently by Heather and others and it's greatly appreciated.
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September 2023 by Peggy Hines
Very disappointed your elevator was not working and I am 77 y.o. and couldn't walk up stairs to second floor. I am wanting my money back for the 5x5 unit I ordered. Thank you Margaret Hines
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September 2023 by Mary Stogner
Needed a large storage area and stopped in to get info. The young man was so friendly and helpful. Showed me the options and specifics. He took me upstairs to view the space. I did sign up for the space. He made the process so easy and less stressful. We even tried out my security code to make sure it worked. Thank you...I feel more confident my property will be taken care of now!!
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September 2023 by Tarik Williams
I’ve been using this place for almost 3 yrs. Heather is a helpful person. All locations should have a Heather.
