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March 2023 by C's M.
There were NO check out stalls open. I had to yell for help. I wasn't the only one who yelled for help. The self service area was packed. The checker who waited on me was rude. She even laughed at me. And I hadn't said anything funny. She made my experience there very uncomfortable. The bagging person was very nice. This busy store should have all check out lanes working. Today is Monday3/13/23.It says the checkout person was PAT. I don't know if that is the right person, because she was working behind the service desk and had to jump on the check out number 6. Sad experience there.
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May 2022 by Madison R.
We love Kroger! We wish we had one in Charleston so badly. The gentleman in the meat/seafood section went above and beyond for us today by getting fillets from the freezer just for us! Awesome service.
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May 2022 by Gregg W.
We were traveling on vacation and stopped in to stock up. It's older and a little dark but we'll stocked. Staff was friendly and helpful. Our cashier was extremely helpful even though they were just closing for the night. Our bagger George had some special needs and was efficient and friendly! I love that they hired him!!! Yeah!!! I will come back just for that!!!!
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September 2021 by Kara B.
The deli department is a joke. There's always a line 5-6 deep and one poor employee trying to help while the managers of the department walk around and never help. Every single time we're here the managers never help and their employees are hustling. What happened to customers first? Never fails, we wait in line and watch the people like Nicole not help her people And pay more attention to the stocking of her department out in the middle of the store instead of the 5-6 people waiting in line for 15-30 minutes.
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July 2021 by Captain T C.
Worst shopping center around. Poorly stocked and dirty. We had to drive out to Lowes foods in Carolina forest to finish our shopping. Lesson learned, stay away from Kroger and drive the extra distance for quality.
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April 2021 by Sarah B.
So here's my issue. I love Kroger. Great store. Great products. Today? Not so much. I bought some of the Kroger brand "simple truth electrolyte solution" to work on a more concentrated level of hydration. I bought 2 flavors and my complaints about the first are limited. The second, however; not so much. Lemon Berry flavored electrolyte drink tastes like a Long Island iced tea of destruction. After a night of drinking it is the last thing you would ever want to drink. Now I know this is not this specific Kroger stores fault for carrying this item however it should be illegal.
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July 2020 by Anna Breslin Mason
Sad Kroger not willing to Protect us local customers, visitors and employees, by enforcing the Myrtle Beach required wearing of masks in grocery retail stores. Will find a new year round grocery store that does.
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July 2020 by Jim S.
July 4, 2020This store is NOT following mask protocol. The have signs saying "Masks encouraged" however the city of Myrtle Beach mandated the wearing of masks in all retail stores, restaurants etc. I saw management allowing families to enter without masks. DO NOT SHOP HERE UNTIL MANAGEMENT FOLLOWS THE CITY RULES WHICH WERE ENACTED TO PROTECT IT CITIZENS.
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June 2020 by Mark O.
If you care about your health and safety during COVID-19, shop at COSTCO, not Kroger, because all customers are required to wear masks at Costco. Costco has made a true commitment to the health and safety of their customers. Sadly, Kroger has not so we prefer to spend our money elsewhere.
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July 2019 by Paquita Jaszmone Cook
Every time we visit Myrtle Beach we always shop here. Yes I love K.Rogers
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June 2019 by Brian O.
We shop Kroger at home all the time. This is a small store. It is even smaller when the aisles are blocked by employees stocking shelves and leaving cases in the aisle. This is probably a very busy store given it is at the beach. The shelves were beaten up pretty good. They could probably benefit from stocking overnight as to avoid the store being cluttered with things on the floor. The shelves would be better stocked also. Not the best representation of the Kroger we know and shop.
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December 2018 by Robin Schilling
This store has horrible customer service! I wanted to make sure everyone knew what a horrible experience I had there. I purchased over 55$ worth of items and put them in my car. Then I was using the outdoor water refill staton but it was cheating me because I didn't have exact change. So I went back into the store customer service desk to get change. After standing for a few minutes, I noticed a cup of change, primarily pennies, on the counter (honestly I thought it was one o
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December 2018 by Robin S.
This store does not deserve one star but I wanted to make sure everyone knew what a horrible experience I had there. I purchased over 55$ worth of items and put them in my car. Then I was using the outdoor water refill staton but it was cheating me because I didn't have exact change. So I went back into the store customer service desk to get change. After standing for a few minutes, I noticed a cup of change, primarily pennies, on the counter (honestly I thought it was one of those need a penny, leave a penny jars) so I put my quarter in and took 2 dimes and a nickel. I thought I was saving someone from having to come help me. All of a sudden a woman (not dressed the same as the cashiers - probably a mid-level manager or supervisor) came up and started yelling at me. Everyone at the checkout stations were staring at me, but she kept going on and on, even after I explained to her what I was doing. So I proceeded to put the change back in and take my quarter out. Then she started screaming again even louder. Another lady came up and they proceeded to chase me out of the store. I was going to get my empty water jug out of the water machine and the lady was screaming at me "what the.....are you doing? We told you to leave." I told her what I was doing and she's kept screaming at me, I'm not sure what she was saying but it had other customers asking what was going on! I have never been so humiliated in my life, I literally was in tears. It is the Christmas season.....
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October 2018 by Sharron T.
First time there was out of town visting there very southern as in very respectful very clean no problems definitely recommend this store
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August 2018 by Melanie M.
We always shop at this Kroger when we are on vacation. I love this Kroger it reminds me of how Kroger used to be when they first started, just the right size. I prefer the smaller stores over the huge ones they build now days. I love how it still has some of the original character to it but also has gas pumps. Easy to get in & out. Check out staff is great as well.