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November 2023 by Steve Isenhour
Walked in someone was helping me fast. Checked my golf cart & had it fixed in no time. Best customer service. Buy your Golf Carts Here. A plus !!
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September 2023 by Chuck Klein
Scott & Mario installed high speed gears, delivered better than promised results, great price excellent service ... thanks to everyone involved . Chuck
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September 2023 by Aimee L.
I was brand new to golf carts when I walked into Graham Golf Carts last March (2022). I explained I was new to this and asked for information on carts and ended up buying a brand new 2022 gas cart. The cart arrived at my house without a functioning gas gauge which they did end up fixing, but tried to charge me $40 for pick up and drop off to fix something that should have come functioning in the first place. I stopped in 3 separate times in the first couple of months looking for a chair rack and locking glove box and they took my name and number all 3 times, but never called me back. Finally on the 4th try, they had them in stock, so I dropped my cart off and 4 days later they brought it back (after I paid over the phone), with the glove box installed, but no keys and no chair rack. I had to drive back there to get the keys and the chair rack that I paid for. After driving the cart, I realized it only went about 12mph (I had no idea carts had different max speeds), so I brought it in to have that adjusted. The best they could do was about 15mph. 1 year later, I now know that most carts can go around 25mph (I get passed by carts all the time). When I bought the cart, the salesman promised me they held their value and I could always sell it back if I decided the golf cart life wasn't for me. Well, I'm ready to sell it back because it's really stressful being in everyone's way. When I stopped by Graham last week to ask about selling it back they got back to me with a price of $8500 for a trade in (I paid $11,928 in March 2022). I don't want to trade in because that will cost me at least another $4000 which I don't have. So I went back to get a price for a buy back and was told this time that they would give me $8700 for a trade in or $8000 for a buy back. I asked for the buy back (I can't afford the cost of trading in right now - wasn't expecting to be buying a new cart for 5-10 years). I just received the call that they will not be able to buy back my cart at this time because they just purchased a bunch of new carts and are out of cash. I was not given a date that they would be able to buy it back... only that maybe in the future they'll be able to. It' NOT GOOD BUSINESS to make an offer one day and then re-neg the next day. I want the entire fiasco to be over, but they are not a company with any integrity, so now I have to find someone else to buy my cart (I don't really want to sell to an individual in this area where the roads are too busy for a slow cart). I feel completely screwed by this company.
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September 2023 by R- Salinas
Love this place they were no pressure sales everyone was so nice to us real southern hospitality they let us look they informed us very well to make an educated purchase and since then we’ve referred 3 friends and all are happy to with service and aftercare! Highly recommended
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September 2023 by Joe Eonta
If y'all are ever looking to purchase a golf cart, run, don't walk to this business. Tremendous sales staff and customer service. The service department has been second to none, with the couple hiccups I had with my cart. Highly recommend this company. Cart runs great ??
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August 2023 by Shannon P.
0/10 don't waste your time. made a mistake on the numbers and tried to make us pay an additional $3k AFTER we already paid and gave us the receipt saying sold/paid in full
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July 2023 by quentin mills
Sent our golf cart in for a lift kit and a new extended roof. We were delayed our delivery date by a couple days due to a service tech destroying the fuel line while trying to install the lift kit, then when delivered, they hadn’t even installed the new roof after it was clearly on the ticket order as fully paid for. The lift kit seems fine, still waiting on the roof installation but not our best experience…
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July 2023 by Edward Willenborg
I purchased a golf Cart from Grahams in mid June 2023. The sales person, Tim, answered all my questions and utlimatey sold me a 2018 E-Z-Go TXT. When I got it home to Maryland, I encountered an issue. After a short conversation over the phone with the service department, they diagnosed the problem, provided advice on how to repair it myself and shipped me the part to get my cart back up and running. I could have returned it for the warranty repair but chose to repair myself with their parts versus an 8 hour drive one way. Excellent customer service and highly recommend them if you are in the market for a golf cart.
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July 2023 by Scott Harrell
Always check Graham’s Golf Cars as they always have a good selection to choose from. Friendly staff and a good maintenance crew too. We just bought our second golf cart from Graham’s and couldn’t be any happier!
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June 2023 by Glenn A.
My cart would not charge. charger would trip and cut off. someone came to house and said it was relay.I dropped it off at Graham and they tested it for 5 hours. Said it was fine. Didn't do needless repair. Didn't try to sell me new charger. And I didn't buy cart or charger there. Oh, and they didn't charge me a penny. True integrity and so friendly.
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June 2023 by Erin Wood
I cannot say enough great things about Scott in their service department. He was truly so amazing from start to finish. It’s been a long time since someone stood out to me like he did. Sooo thankful and appreciative for his knowledge, friendliness, communication and quick turnaround. Just so very impressed. Thank you, Scott!!!
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May 2023 by Duke Skelley
Judging from extensive experience, they are extremely fair with the prices on both service and parts.. (usually parts are cheaper online, but they have the same or better prices) Fast friendly service. I would recommend this dealer to anyone.
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April 2023 by Bigg Jay
I promise there is not a better place to purchase a golf cart. We came from NC to purchase a 2019 limo. Met with Mr. Tim and Mr. Russell, Tim was extremely helpful and very knowledgeable and pointed us in the direction of exactly what we wanted. They even arranged for an extended delivery for me with no issues. Golf cart arrived promptly and flawless, we’ve been enjoying it since the moment it arrived. The warranty put our mind at ease and Grahams reputation of going above and beyond is absolutely true. Going anywhere else is a mistake. A huge thank you from my family to Tim, Russell and a shoutout to the delivery driver Josh!
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April 2023 by DMarsh
Very good place to buy your golf cart. Talked to Tim and Ed. I have never owned a cart before and they answered all my questions. They even added a strap to hold my oxygen bottle. Excellent customer service.
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April 2023 by Jim P.
My daughter and her husband bought a cart from them 3 years ago, batteries died (due to poor maintenance), so we called them for service. They were very nice on the phone and picked up the cart in a day or so. Fixed it and returned it within a couple days! During the process they called to tell us they were coming, called and told us what was wrong and the price and called with delivery updated! Great customer service.Then I looked underneath and saw some rust and damage, called them and they said they would take care of it UNDER WARRANTY!! Wow these folks really stand behind their product! They picked it up, and returned it with the same service as happened before. Definitely recommend!
