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February 2024 by Faye
I have found shoes that I have been looking for for ever at the right price. They don’t make shoes like they used to but I found the perfect shoes while I was in Myrtle Beach.
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December 2023 by Camille Kensington
I went into the store looking for some boots tonight. It was 1.5 hr before closing, the store was empty except for me. I browsed and didn’t see what I was looking for, so I sat down on a bench in the store and began searching online. When I sat down and it seemed like I might be there a minute, the woman working there asked if I needed help. When I said “no thank you, I’m looking online,” she just stared at me. She didn’t say another word to me the whole time I was there or when I left, either. It wasn’t a big deal. I just got the feeling she was annoyed by the fact that I was in the store at all.My wife went into the store (without me) 30 mins later, and picked up 2 pairs of children’s shoes from the clearance rack. One of the pairs was marked $34.99 regular price and the “clearance” price was $35.99. So my wife asked, “excuse me ma’am, I need your help.” The employee (woman) said “with what?” My wife said “the price of these shoes.” The employee said “they’re priced as marked.” So then my wife explained the discrepancy and the woman scanned the bar code and confirmed the stickers were incorrect.Next, my wife asked to check the price of the second pair because they were marked $54.99 for a pair of size 1 kids shoes (but were in clearance). The employee again said “the price marked is the price” (except clearly not, as the previous pair was incorrectly labeled). My wife got her to scan the 2nd pair after pointing that out and the employee said “oh, they’re $10 less than that.”Because the sale was BOGO 1/2 off, my wife decided to look at Hey Dudes for herself, tried a few on pairs and found one she liked, but the box only had one shoe in it (size 8). My wife looked at the display assuming that was the mate, but it was a size 6. So she asked the employee again for help. While she looked for the shoe’s matching mate, my wife asked “these are also BOGO 1/2 off, right?” The employee said rudely “not on NEW Hey Dudes” (the tone was one of complete exasperation like “don’t you know that, idiot?”). My wife then asked, “oh. Are these new?” She’s never had Hey Dudes before. We’re in an outlet store, so the assumption is that NONE of the shoes in there are new. The woman replied “YES. They’re not OVER in the clearance” and pointed (again, like “you imbecile”) in the direction of clearance.My wife thanked her for the “help” and left the store, but not before witnessing another woman walk in asking for help and clarification and received the same rude treatment. That lady came in with the intention of exchanging some shoes, but after being treated in the same disrespectful manner, she just said “nevermind” and returned all her items.There was nothing unusual about any one of our questions or needs as potential customers walking into a store, but she made sure all 3 of us separately felt like we were a bother and annoyance to her by asking for clarity about their sale or pricing/policies. And in kind, not one of us made any purchases when our previous intentions were to do just that.If you don’t want to interact with humans politely, DON’T WORK IN RETAIL.
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November 2023 by Milton Smith
Great place to shop for shoes. Great prices!
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August 2023 by Jake
One of the black women is very rude. I don't understand why you're being mean to me because I'm looking at a woman's shoes. It's none of your business whether I'm looking at women's shoes or men's shoes, and you rudely told me twice that this corner is for women's shoes. The first time you said it was the women's side, I said okay, I'm clear, but then you came to me directly and said it again rudely. We had a little argument and I didn't understand why she was talking about Mexicans, Latinos, and white people because I didn't say my shoe size is small. Why should I tell you my shoe size is small. Are you sure other people talk about their shoe size because they are looking for the woman's shoes? If you're sure, I'm learning that there is a culture that I must tell the clerk my shoe size is small if I am looking around the women's shoes corner lol. Your service was terrible.
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July 2023 by Katlyn Meza
Came in today 7/25 @ around noon while on vacation trying to find my son some shoes for school. When I walked in I took a left in the store looking around trying to find his shoes, this place was so unorganized. When I asked an employee (older lady) if they had a set section for kids (at this time I’m in the middle of the store & did not see signage when I walked in)The employee said it’s where the sign is hanging that said kids (very rudely) - afterwards I apologized and said I didn’t see the sign. The lady commented to my boyfriend (not knowing he was with me) “I Guess people don’t know how to look up anymore “. Like excuse me ma’am, all I needed was directions not a smart comment. However; there were two other works a nice gentleman that help check a price for me (because there wasn’t any tags down the aisle I was looking at) & the very nice young lady at the register.4/10 would not recommend for service. Product on other hand was nice.
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July 2023 by Jake Aintabi
The prices are like regular store prices. Then I find a coupon but oh no sorry Nike is excluded from the coupon. Don't waste your time.
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May 2023 by Kathryn Weir
Had a wonderful experience at the 17 outlets today! The manager Darius and his employee were so nice treating my 8 yo like a superstar on his birthday!!!
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April 2023 by Maleesa Roberts
great prices and helpful staff
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December 2022 by Candy S
Prices same as non-outlet Famous Footwear without any service. This is a no frills do it yourself, good luck finding the shoe you want in your size shoe store. Total of 2 people working with over a dozen customers. Guy doing check out had one speed.... s....l....o....w....
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October 2022 by Salty Balls
After finding a pair of shoes we were wanting in line. After 10 minutes had passed I asked the Manager to open another register ahe said no and she was doing the beat she xould!?could!?? WHY is the Manager on a register and 5 employees??If you want to waste 35 minutes of your day wanting in line thus store is it
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October 2022 by A M Wheeles
This store has a large selection of different brand shoes for all different ages.
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September 2022 by Jennifer Armbrecht
Huge, busy store, but great selection & customer service.
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September 2022 by Elicia P
I would have rated this experience higher however, encounters with staff always make the experience.One staff member scolded my child who tried on a pair of shoes and was jumping up and down in place as he wanted to see how much bounce there was. He was not jumping in a fashion that could harm anyone or himself.At checkout the cashier was very unfriendly. She had a attitude. I usually expect that from the younger generation but not the older generation.I couldn't wait to get out of checkout as I really felt unwanted. If my son wasn't so set on the shoes he picked out. I would have left them and went to another store.Store was clean and organized.
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September 2022 by Audrey Kannon
Great prices, tons of selection in lots of sizes, including bigger shoe sizes. Friendly staff.
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September 2022 by Colleen Martin
The ladies working there are friendly and very helpful. Special shout out to the assistant manager.
