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October 2023 by John Harkin
This turned out to be a very enjoyable experience. The knowledge and professionalism shown by Brittany was sooooo! Impressive, The way she carried herself and answered all my questions without hesitation.No I will have to look it up or I am not sure.My previous employment I was in charge of training and hiring managers this person knocked my socks off. I would have hired Brittany in a minute after seeing the professional she had shown.To Extra Storage thank you for hiring qualified people. Highly Recommend.
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August 2023 by Vicky Zimmerman
Darin was great. Explained things in detail. Helped us decide that we could get our moving truck in and Out with ease. Appreciate his desire to help us get a space rented for our impending move. Would recommend this location.
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August 2023 by Kensley Atkinson
Darin was wonderful! We had so many questions and he answered all of them. He also took us around to show us different size units we were interested in. We had planned to go to several different places to compare prices, but we ended up renting a unit here. Highly recommend if you love great customer service!
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August 2023 by John aka Bobby Love
I had previously given a 5 star review when asked to do so by the staff, however I must adjust due to the business practices of corporate. Without notice my rate increased by over 100% in one month. I received no notification although they said they sent one by snail mail While all other business transactions have been online. Due to a $100 per month rate increase now I am forced to vacate my storage unit and move to a different facility. This is a project that I'm really unhappy about having to do at this time
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August 2023 by Heather Sigsby
Very pleasant experience at location off Homlestown Rd. Politeness is huge to me and I definitely recieved it. Listened to my questions and concerns and answered with clarity.
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July 2023 by Turtle Toes
Tiffany and her team were amazing. They were highly professional and accommodating. Brittany made unloading our truck a pleasurable experience. Thank you, Tiffany. Thank you Brittany. We love you!M & S
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July 2023 by craig phelix
Darren and Britney were amazing to work with and very helpful with the lease process. They made the process very easy and simple.
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July 2023 by Allison Hlafka
Never had any problems getting in or out our unit. Staff was always very polite and respectful. We will definitely us them again. Brittany got us in and out fast and was very helpful.
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June 2023 by James Wasylyk
Very friendly and helpful staff. I have a 5x5 and with a 8 foot ceiling. It’s clean and feels safe. The only problem I had was there’s a monthly charge for insurance. I’m glad for the insurance, but I don’t think the charge is obvious initially.
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June 2023 by Robbie Jones
Jeff is great to work with and has provided me professional service each and every time. It is why I remain with Extra Space Storage since moving to Myrtle Beach.
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May 2023 by Robert Bilous
My husband and I had a unit for many years and never had any issues, however, my husband passed away Nov 12, 2022 and I no longer need the unit. I called about closing the unit and I spoke with a very nice lady who told me what to do. I went to the unit and cleaned it out and stopped at the desk and let them know the unit was empty. We paid yearly and I was told I would receive a refund in the mail.
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May 2023 by Manuela W
I have used Extra Space Storage for over a year and I could not be happier. It is a company who cares about you personally as well as your belongings. I will always use this company for my storage needs. Today Brittney was extremely helpful with all of our storage needs.
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April 2023 by Donna Taylor Wydner
Worked with Jeff and Brittany to set up our account. Very helpful and friendly, made our experience easy and painless. Thanks!
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April 2023 by Courtney Thomas
I had a great experience securing my 10x5 unit today . Jeff showed great customer service, he was very patient , explained all important information thoroughly in a way that I could understand. He took his time you showed me to my unit, so I could easily find it when I return.
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April 2023 by Ottmar James
Very Professional and easily Personable, my initial signing up with Jennifer, and interactions with Jeff and Brittany in person AND audio felt RIGHT.I’m still a Client in my Home State, if that’s any indication of my appreciation for, what seems like the Culture of ExtraSpace and the kind of Pros in their Employ.
