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April 2024 by Gavin Tighe
We had a fantabulous experience from the most helpful workers drew and leilah who made sure we got everything we needed in a quick and timely matter! Definitely will be going back just for them, they were so helpful and friendly:)
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February 2024 by Heitor Azevedo
I've been a customer for a long time and I love buying trends from the store, but on my last purchase I received very poor service from a cashier. ?
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July 2023 by Kiersten Christopher
If I could give zero stars I would. The staff is so rude! I tried on shoes and the lady told me “you better put those back since you got them down!” Don’t ask them for anything and ignore their stares. They hate their jobs and people apparently.
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October 2021 by Cariawna Lewis
TERRIBLE CUSTOMER SERVICE! Also, they don’t tell you but you CANNOT return items to get your money back… also their fitting rooms are closed so you cannot try stuff on… if the lady at the register would have opened her mouth and at least spoke to me that would have been nice.. then she got mad at me because i didn’t hear her when she mumbled how to use the card machine. i wish i could give this place NO STARS
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March 2021 by Chelsea Mitchell
The old Charlotte russe employees were very nice and had great customer service . Today 3/8/21 was my first day going back since they re opened and the employees said not one word to me . I walked around the whole store without a “hi , how are you “ or “may i help you “ . So i walked out . I was actually considering buying some things but i don’t like bad customer service . And i honestly felt like it was because of my skin color . Everyone just looked at me dead in my face . VERY RUDE
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September 2019 by Kim Dye
The comment about they only give u store credit is UNTRUE!!! I ordered alot on line, took it back yesterday & they put it back on my debit card 165.00!! Already credited back!! Most of it was too small, but my fault should have ordered a bigger size!
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September 2019 by Shana Morris
Love this store except that they only offer store credit for returns.
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September 2019 by Crystal Porter
Store is closed at coastal grand mall! I was sad.
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September 2019 by Jamie Lynn Ewing
Closed :(
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September 2019 by Michelle Manasmontri
This store is closing and is almost completely empty except for a few shoes and jeans and a stand with jewelry on it so probably within the next month it will be gone.
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September 2019 by Cassie (Kitty Fantastico)
Was a great store too bad they are going out of business. :(
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September 2019 by Brent Buroker
Closing. Friendly staff.
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September 2019 by Tiesha Rouse
I brought some nice outfits for the cruise
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September 2019 by T P
My go to when I need a quick grab fashion
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September 2018 by Sunshine Mosher
The clothes are scattered everywhere could be a little bit more organized
