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October 2023 by Gary Bradt
I needed to have my Tropitone furniture slings replaced. Susan responded quickly and professionally by email to get me the needed information and services. Chris did a terrific job replacing the slings as well. Great job and service all around.
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October 2023 by Faith & Flip Flops - Condo Rental
Purchased a set of 4 bar counter top chairs for our beach rental near Surf Side. Amazing customer service and will work with Susan again in the near future when we obtain another property. Quality of the product is outstanding, but this company truly shines in their customer service!
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October 2023 by FnFF 2
Amazing customer service and working with Susan has made this very seamless. Quality of the product is outstanding, but this company truly shines in their customer service! They have everything you need to create your outside living paradise.
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October 2023 by Robert LoCurto
We worked directly with Susan and she was fantastic! Follow up was consistent and immediate. Delivery team was great. While we did a have a few minor issues I cannot say enough about CFW and Susan in terms of making things right, immediately! Highly recommend working with Susan.
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October 2023 by Edith Taylor-Sak
We were in Myrtle Beach in February on vacation for a month, as we were building a house on a lake in Syracuse, NY. We were looking for porch furniture and went into Casual Furniture World. We spoke with Shari May, who showed us many options. We took pictures and told her when we were ready to buy, we would contact her. Fast forward to June, the house was getting closer to completion, and I e-mailed Shari. She worked with me to get me what we looked at, ordered over e-mail. The furniture minus the cushions shipped first, the cushions about 4 weeks later. We're storing it, because we're 2 weeks away from closing on the house. Was so happy that I walked into that store that day, and that Shari assisted us. She was wonderful to work with, let me know when things were shipping and sent me the tracking code so I knew when it would arrive. Easiest thing I've ever done!
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October 2023 by Pat Simoneau
Fantastic!Susan was extremely helpful. We love the firepit. Everything aboutit is perfect. I know that we will have a lot of fun with family and friends............sitting around the fire and solving world problems!!The delivery guys were great. They set everything up and showed us how to use it. Great product! Great service! Would definitely purchase with Casual (and Susan) again.
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October 2023 by Melinda Weissinger
Our experience with Casual Furniture World was pleasant from the begging to the end. It started with a call to determine if they had a specific item, which they did. When we arrived their selection of inventory was amazing. We found exactly what we were looking for along with another set! Thanks to Susan, wfor being super helpful to us. We will definitely do business with them again based on this experience. I would highly recommend them if you are looking for outdoor furniture!
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October 2023 by Rosalie Stavens
The entire staff was extremely accommodating, knowledgeable of their product and always pleasant. We dealt with Susan mostly and she had the utmost patience with us. With so many beautiful products it was difficult to choose. I highly recommend this store and the products they sell. I plan on adding to my collection next year.
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August 2023 by Christine Olenik
Great service! Ordered Lloyd Flanders wicker furniture and had it shipped out of state . Shipping was perfect !
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August 2023 by Susan Smith
Excellent customer service - both in North Myrtle Beach and Winston-Salem! Susan at the North Myrtle Beach store was very knowledgeable and helpful without being pushy. She was available for our questions, but gave us space and time to look around and make decisions without being pushy at all. We ordered our glider at the North Myrtle Beach store and picked it up in Winston-Salem. It was on time and assembled for us. Pickup was easy. Staff in store and gentleman in warehouse ere extremely nice and cheerful. We will enjoy our glider and hammock for years. Extremely satisfied with quality, staff, and complete experience. Hope to purchase more pieces in the future.
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July 2023 by John Grassia
Shari was very knowledgeable and helpful. Prices were unbeatable.Quality of the furniture is excellent. We bought Polywood. Selection was enormous. Delivery crew excellent. It just doesn't get any better than this.
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July 2023 by ted sieban
Susan was awesome and answered all our questions! She worked with our budget and we now have an excellent outdoor furniture piece with a 20 year warranty. Definitely recommend Casual Furniture!!
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July 2023 by Steve Brooks
We purchased some new patio furniture for my dad’s condo at N. Myrtle Beach.Susan was great in helping in find the right set to go on the patio. Delivery was set up on my schedule and they were on time.
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June 2023 by Lizza Busy bee
I live in Wilmington and I only use Casual Furniture World for outdoor furniture, even with the drive. Shari helped me 2 years ago with furniture that was delivered to our cottage on the great lakes--she had her pulse on the (free) delivery that involved several carriers, and had the expertise to help solve a problem with it that I couldn't identify (since I never saw it), and we could not be happier with the furniture still.I was so satisfied that I ordered outdoor furniture for my own home from Susan since I went in one day when Shari was off. Susan's attention to making sure that the furniture was right for my home, and keeping me in the delivery loop allowed me to understand that this is a high quality organzation that will stand by their products and their customer.
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June 2023 by Susan Michael
Casual Furniture World is absolutely the best indoor/outdoor patio furniture store in and around the Myrtle Beach area!! I found Susan and Dave to be very professional, kind, caring and absolutely invested in making my purchase for my home the easiest and most affordable one possible!!! They offer Wells Fargo financing with is an absolute must for many 1st time homeowners moving to the area. The items they carry are high quality and what I consider the best around!! I will continue to make their store my #1 shopping destination!!?? SM2023