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“I go to the bank every week, I really like this bank, now they have added Alex Castro, a super polite guy who speaks three languages, this is very important for the bank and for the Brazilian community, Spanish. All employees are polite, thank you very much South Atlantic Bank.”
“Opened up a checking account. They have free debit card, free bill pay, with Rewards Free Checking account you get free 1st order of checks, no minimum balance, no monthly service charge”
“Chardetta Turrentine and the rest of the Socastee Branch are exceptional bankers. They are the happiest to help with any problem and they are the most pleasant people in the world to work with. They are the reason I continue to bank with United! Thank you all!!!”
“I was referred here maybe about two yrs ago and they are my go to for any financial services. Rates are great service is great. Ellie and Sarrah have been great to work with on several loans. Even when we've had some hiccups they have been quick to resolve. Thanks!”
“I went here to submit my passport application and it is way better than going to the mail post office. You don't need an appointment (although you need to bring everything ready including your pictures). Place was very clean, no one in line, ample parking space. Place was clean. Not super clear where to go there are 3 doors at the entrance to 3 different offices, there are signs and a map but is not very clear. Center door is the right one for the clerk (passport). The clerk was very helpful and reviewed all my paperwork carefully. A copy of a second way of identification was done by the clerk just in case and attached to my application. You can pay the passport fee only with cash (no money order as mentioned in their website) but it doesn't have to be exact cash.”
“Lynn & Stacey was a huge help. Both gave me great advice, and the process of what I needed was short and they were always quick to respond with my calls & any questions I needed. I never had an issue with FCB. I have been banking with them since 2016.”
“The ladies at the counter are always fantastic and great to work with. I only come here for my work bank runs but I always enjoy those bank runs. Fast, funny and professional. Triple threat.”
“I had a wonderful experience with Pinnacle while opening a new account. There was always a real person answering the phone, with no "press 1", "press 2" nonsense to navigate. Everyone I encountered was polite and helpful. Brenna was very easy to work with and helped me with all the complexities of the particular account I was opening, which happened to require several signatures for trustees. She made it all a breeze. I even received a thank you card from her and the other staff of that branch in the mail a few days later, including a small gift card to a local restaurant we had chatted about while in her office. So thoughtful and personal, I really appreciated it. Thank you Brenna! I will recommend you and your bank to everyone I can.”
“Gina Brown and her team at first citizens is absolutely amazing they set up an account for me and my husband completely online we didn't even have to go to the bank in order to do so!! It was a painless wonderful experience and I will refer everybody to first citizens from now on!! Thanks Gina and Mallory!!”
“I normally go to the Robert Grissom branch but anytime I’m cutting is close to five and not sure if I’m gonna make it in time. I always go to this branch on 501. other banks lock doors at 5 PM these guys give you a minute or two HECK I just left there and pulled up at 5:08”
“I can’t even begin to express my gratitude for the help that I received from Seth. My 90 year old grandmother was having issues with her CD and he not only assisted but put us in touch with the correct person to assist with our specific request. Thanks again, Seth!!!!!”
“I typically go to the Socastee branch and everyone there is very helpful. Calling the 1-800 # they are not so much. Becky I especially love, she is professional, friendly, and always makes sure customers are helped! Steven was really nice too, but I would recommend going in directly or getting transferred directly if you need assistance.”
“I just have to say, I am so filled with warmth in my heart and my mind. This lady Janet has worked with me to sort out an issue I was having, she is a pure and kind soul. The amount of dedication, kindness, hard work and professionalism she provides is out of this world. I will be forever grateful, she deserves to be commended and appreciated for her service. I will forever say nothing but great things, you’re an angel in disguise. Much love! - Jamie”
“I must say that if you guy's could clone Jawan Mack, you should. My account got locked because I didn't remember my pin number. He didn't make me feel stupid. He said no worries, let me take care of it for you. He also let us know some other things that he could help with. I know you might think this don't mean anything. But when you get up in age. Its the little things that means so much. So a big thank you to Adrienne and Jawan for a great experience at Carolina Trust MB.”
“So for the last few days i've been trying to open a checking account with TD and the online thing kept kicking me back for some reason, so today i went to the one on 38th at 1145am i waited 10 minutes in line to ask a teller to help me set up an account and she said i would need to wait for savannah ( not sure who that is). At this point there were 2 tellers in there and it was now noon. they sent one teller to lunch and the other was by her self with lines almost out the door and the drive through full. This whole time savannah was with a older family in here office and i just sat there till almost 115pm and decided to leave. I went online and made an appointment at the td on 20th ave for 3pm. I got there at 250 and Mary who i was supposed to have an appointment with was busy so at 3 a gentleman named Dominck came and helped me. Let me say he made the whole process smooth and every banker should strive to be like him. The ladies at the counter ( Keisha and Christina) were both wonderful and delightful. The 3 of them completely turned it around for TD and they should get some sort of accommodation from the company. 38th is an embarrassment I can only imagine how many people go there for help and just leave.38th literally could just be replaced and just leave the ATM there for deposits its so useless. Thank you to Dom and the ladies! (ps told you i would leave a good review!!)”
“Have to give a shout out to Mark Branstrom and team at CCNB, was able to close on a property within 14 days after previous mortgage lender was unable to finance the condo due to Fannie Mae guidelines! If you need conventional or unconventional financing, contact Mark!”
“I absolutely love banking at CNB on River Oaks Dr. in Carolina Forest. The staff is helpful and friendly. Karen is the best banker I have ever had the pleasure of working with. She has always gone above and beyond to help me in business and personal banking issues. She even made navigating an estate account after a loved one's death less intimidating. I give Karen and CNB River Oaks my highest recommendation!”
“This bank froze my bill pay then made payments without my permission and immediately reported them to collections. Dropping my credit score. Never got a phone call. Now i still can't access bill pay online. A real bank helps its consumers by protecting them from actions like this. A real bank helps build your credit, not tear it down. A real bank communicates with you before taking action. This bank is like Wells fargo.”
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“I have been with Pinnacle for almost a decade, their staff is always extremely helpful and kind whether it be in person or over the phone. I can’t say enough good things about the phenomenal customer service I always receive. Thank you!!”