-
August 2023 by Joann Douglas
Helpful and understanding.
-
March 2023 by Tom Webb
This place is great to deal with. I purchased my Harley-Davidson and needed additional financing and the process between the dealer and American Acceptance was so easy. Everyone I ever dealt with in the office was professional and pleasant. I wouldn't hesitate to use their services again.
-
March 2023 by Bobbxu WhWso ;ite
They were nice and understanding I will deal with them again
-
March 2023 by Sandra Harris
If I could give 0 stars I would. I have the same problem with Travis as everyone else does but I've worked with him in the past. What you see from him here at American Acceptance is who he is. He is just nasty across the board. He has the demeanor to talk down on whoever he may think is the less fortunate. If you can avoid him do so at all costs. I purchased my vehicle in 2015 and I will be paying it off next month. I've only been late one time in 30 days, 2 yrs ago and he still harass me during my grace period or before my due date. He's just a very nasty individual.
-
March 2021 by bobby Jenkins
Paid off my car after 5 year note. Had a good experience till I paid off my car and a month later have not received my title. Grace is a liar, Heather is a liar as well. They state that they sent it but I haven't received it still. The things that Grace says are not professional either. She said she should smack my husband over a $7 mistake they made. Never recommend doing business with them. Maybe that's why there Madison TN location closed.
-
March 2020 by Dan DiPrima
Don’t ever do business with this company, their customer service is not friendly and will not help when you have questions or concerns. In addition they have the worst payment set up for your payments. Call payments they make you go through Western Union or Money order. You can’t make a payment through your checking account to the company directly everything is through a third-party horrible horrible system!
-
March 2019 by brett wagner
Great group to deal with..... I honored my end of the bargain and they honored theirs.... !
-
March 2019 by Dana Brooks
I have had nothing but great experiences with American Acceptance. Jason is wonderful and has always been there for me. 5 stars!
-
March 2019 by Kelly R
We got our 2nd car loan and Jason was beyond super helpful. I was in and out of the office in under an hour with all the paperwork I needed to take to the dealer to complete the purchase!
-
March 2019 by big johns Recommendation
My truck was flooded by hurricane and truck started to give me problems tryed to get insurance involved but i had to wait for weeks to get fix so i let american acceptance know and they said we can not wait. So i gave them the truck back let them deal with it now. Aweful people to deal with. Would not recommend them at all to get your car financed. Your better off dealing with a real bank than theses high interest ripoff rate wanna be bank places.
-
March 2019 by Gregory Stephens
I have just paid off my second vehicle through American Acceptance in Myrtle Beach. Everyone I have worked with has been extremely professional as well as friendly & determined to help me in any way! I highly recommend American Acceptance!
-
March 2019 by Lisa Hoffman
Always a pleasure doing business! Jason is the absolute BEST as well as his friendly Staff always quick, efficient and professional :)
-
March 2018 by Jessica Schoener
I had a really great, and easy experience with American Acceptance. They got me exactly what I needed in a timely manner, and had me on my way. I had the pleasure of working with Jon and Travis. Both gave exceptional customer service. I would recommend American Acceptance to anyone looking for financing!
-
March 2018 by Mike Todd
Travis was awful and doesn’t let you speak. No care for customer service at all. And he will come to your house after telling the branch manager he called multiple times but never did. Liar. Don’t blame people for coming in on the last day of the grace period because of snow and ice. Maybe don’t come to someone’s house when the bill was paid that morning and had always been within the grace period at worst.
-
March 2018 by C
Travis was very rude and not helpful at all. Very disappointing.