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February 2024 by Deb Cunningham
Our agent is the best. Karen has always taken care of our travel plans. She is very reliable and there to help.
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February 2024 by Stacey Cotter
Very friendly, helpful people. They took care of my father's need for towing without any issues.
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February 2024 by Tony Spry.
Very friendly. Appointments for travel recommended. Went in for passport photos. In and out with a quickness.
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February 2024 by Ed Sirianni
Very helpful, Very efficient, Very engaging
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February 2024 by Cassandra Hamilton
We ran into the office to get a couple of maps for the Myrtle Beach area and North and South Carolina. The staff was very quick and accommodating. Plus, the lady that waited on us was counter was so friendly! Wishing her a belated Happy Birthday!!
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January 2024 by Carl Schneider
Quick easy convenient & clean as expected
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December 2023 by Lady Karen's Fresh Local Shrimp Company, Inc. LLC
I ran out of Diesel Fuel because my gauge malfunctioned. I got in touch with AAA and they sent a tow truck to me within 5 min. He had to tow me to the gas station. He then pumped my fuel for me and helped me get my F250 back up and running. With 25 minutes total I was back on the road. So in my opinion AAA is well worth the money. I am a widow and have no one to help during these situations. So I will always make sure I have AAA.
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December 2023 by Heaven Sent
BEWARE…. I had AAA insurance with the Charlotte, NC office. But my experience with AAA was one of the WORST EXPERIENCES I ever had in my entire life. Let me elaborate, I had been with the AAA of the Carolinas for a year. When it was time for my full coverage renewal with AAA a big problem occurred. Ms. Jefferies a license agent sold me a liability policy instead of a full coverage policy. She deliberately did this and then lied about it stating I was calling to make changes to my liability policy and pay for my renewal. I filed a complaint with the SC Department of Insurance because you can not sell a consumer something they did not ask for without their permission. I will never do business with AAA of the Carolinas or its affiliates. I would not recommend AAA to anyone. I have canceled my coverage with AAA and found a much better insurance company to do business with.Lesson Learned.
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October 2023 by Robert Ward
Read this if you have AAA or if you are considering it!!!!!!!I have AAA and today Oct 16, 2023 I cut a tire and called them about 12:47 pm the first time and they told me someone would be out by 1:20 then I got an automated call that gave me another time and that went on about 6 more times until they told 3:30pm so I waited till 4 no one showed up or called so I called in and a lady answered and told me two different tow companies refused to come out and then she told me she would escalate it. But she did not have any one to send. So I ask her how long was it suppose to take…..She then got an attitude and told me it Was Luck Of The Draw if someone came or not. I could not believe she said that. I am going to request a copy of that conversation I bet they will not provide it. So if you are thinking of signing up with them make them send you something in writing stating they will assist if with in some kind of time frame because I ask this women that and she said they wound not answer that questions or give you any timeframe. IF it’s a lie she told it and the recording will prove it! She said each call was was Luck Of the Draw if no one was available you would not get any help!
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October 2023 by mike adams
Walked in this morning to get an International Driver's Permit..Met by Desiree who was the friendliest and most competent customer service employee I have ever had the pleasure to do business with. In less than 15 min everything completed with accuracy and a friendly can do attitude. More businesses should hire Desirees.
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September 2023 by TIM Kain
Just finished booking our Europe trip with Mary Nelson and couldn’t be happier. She is the best!
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September 2023 by Martinique Mero
Had a hard time getting our paperwork and our trip in writing. Called for two weeks and my husband went in person. We got our paperwork a few days before our trip after tones of calls. Don't deal with Ms Ray
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September 2023 by Norm P.
The f in site doesn't even work. Page 1 to log in. Enter zip code. I put it in, hit go and it just comes back to the first page again.
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August 2023 by Dalyla Stoffel
Went in today to ask questions about an international drivers permit and was helped by Desiree. She was very helpful and super nice!
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August 2023 by Sharon Adams
Friendly staff. Convenient location to have passport photos taken.
