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September 2023 by Dwayne Shifflett
This review is no reflection of my LO, Fred was amazing but I feel his team is…. Incompetent.We proceeded with DHI when we bought our DR Horton home due to the incentives and closing cost assistance. After 2 weeks I gave all requested documents to DHI and all was good. A week before our DRH closing date they began sending me many emails of documents they needed and it got quite excessive as I was going through a relocation company. It was clear they were very inexperienced in relocations. After going back and forth for days they would not clear me to close and requesting more documents.I was able to go through Premia mortgage and started and closed in 10 days with any hiccups. I had a clear to close in 7 days.I gave up $7000 in closing assistance and a 5.5% interest rate to simply fit my timeline.
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June 2023 by john Davis
I went through this mortgage company first because of the great incentive buy down rate they were offering in conjunction with buying a DR Horton home. Wow.......what a terrible company to deal with. They make you feel like you are bothering them with important questions about your loan. It takes them several days to get back to emails, messages, texts or however you try to reach them. I am glad to say that we succeeded with different mortgage company (higher % rate but worth it) in securing a loan for our new home, but please consider what you might be getting into by using this lender. Good luck.
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December 2021 by Robert McNabb
I own my home. They badger me with loan options which I don’t need or want. I’ve tried to get off their mailing list to no avail. STOP sending me mail!
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December 2021 by Jonathan Escobar
Unable to communicate. Shady. Waste of time.
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December 2015 by christine markham
Run from them. Teresa Memoli is the branch manager and she refused to include my husbands salary because he was not going to get a check from north Carolina and I could not carry both my Missouri home and this one alone. We were forced to close on our house first which the buyers loan did not go through. I requested my husbands income added continuously and she would either not reply or she would tell me it's just easier to wait for the people in Missouri to get funding. Here I am sitting in a hotel weeks after I should of been in my home simply because she is incompetent and lazy. Our home closed in Missouri after I reapplied with a lender in Missouri and have the loan done but now the house we were to buy from DRHorton is not livable due to structural issues. Funny Teresa had the nerve to ask me to close with her the day she found out we closed in Missouri and had a new lender. She is now making me angry enough to tell the world the issues with the house! All things happen for a reason but DHI mortgage is not a company I will ever do business with again
