Wonder Works is a popular toy store in Charleston, SC, known for its wide selection of over 2,500 toys and fun, hands-on experiences for kids of all ages. Since opening in 1990, it has been a favorite among local families, earning the title of Charleston's Best Toy Store year after year. The store features a special Local Wonderz section that showcases products by local artists and craftsmen, highlighting the charm of the Lowcountry. Customers enjoy browsing a variety of toys, puzzles, and model items like Thomas the Train and Calico Critters, which are often not available at larger retailers like Walmart or Target. Although some find the prices to be higher, many appreciate the unique selection and the fun environment for children. The staff is praised for their exceptional customer service, going above and beyond to assist shoppers and even offering virtual shopping and home delivery during COVID. Wonder Works also provides free gift wrapping, making it a convenient place to shop for birthdays and holidays. While there are some frustrations with online pickup availability, overall, the store offers a welcoming, personalized shopping experience that celebrates childhood fun and supports the local community.
I was in a desperate situation with an angel tree gift and Elizabeth and her team were extraordinarily helpful, accommodating and friendly. Love this store and everything they do.
December 2023
Thank you Jason for exceptional customer service today! We loved this toy store so much and will definitely return. Jason went above and beyond in customer service and this mama is extremely thankful!
October 2023
Lot's of great toys! I've spent $300 in half an hour there))
