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July 2024 by Em D
Omg. I have NEVER had more incompetent service in my life. REBECCA and LYNETTE were incredibly rude. *Attempted* to not allow me to deposit my check for multiple made up reasons including that they can not read numbers (their boss had to tell them to deposit it.) They argued with me the entire time trying to refuse depositing my check. Incredibly uneducated and useless. I have never had trouble at any other Wells Fargo branch. Just look at their horrible reviews!! Mostly likely because Rebecca and Lynette are so incompetent. AVOID this branch at all costs.
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November 2023 by Christopher Hart
Best service of all the Wells Fargo’s in the area. Every time I come in with or without an appointment they take the time to handle my business account issues. Andrew and Jessica go the extra mile for us.
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August 2023 by Rachel Denmark
This is by far the worst branch I have been to. They are consistently understaffed. As, I write this review there is only one teller in the building. They cannot do much in this location outside of deposits and small withdrawals. Their stock answer is consistently “try the branch by Walmart in Wando Crossing.” Disappointing is an understatement. If you can, travel to another location.
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July 2023 by Cindy Holmes
They really need to do something about this branch! Never enough tellers!! Had to wait 15 minutes for a deposit.
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January 2023 by Roberto
This branch has 4 windows inside, at least 2 drive thru windows. Why is only 1 teller working? Long term customers like me will walk out every time, just as I did earlier today.It is really sad when a banking institution as large as Wells Fargo, cant staff a branch that is located in a town that's growing as fast as Mt. Pleasant SC !I have been a customer for 20-25 years, not happy with what I witnessed today.
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January 2022 by Joyce P.
I'm giving this company one star. Why? Because. All the money they make from the consumer. They make the consumer pay the title fee. When I asked why. They gave me some lame excuse that it is a requirement in the state of South Carolina that I pay for the title. Which is a lie. I asked the DMV if it was true. It is not its a Wells Fargo policy. They are so cheap that they did not want to pay the $15 for the title. F you Wells Fargo. You are the scammer you are cut out to be.
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September 2021 by Katherine Griffith
Very disappointed in the Wells Fargo company! This branch is always closed. And they opened the office so a customer could go in the bank. Teachers go to work, Walmart employees go to work, Grocery store employees go to work. Why is a bank different?
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November 2020 by Alan Bi
The place is professional and the tellers are kind, don't get put off by the bunch of Karens that are sobbing about transaction errors that were mostly their own fault
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March 2020 by Crissy M.
This review is really for the general customer service center. I called to see if the overdraft funds could be refunded as this occurred because of an error where my mortgage was drafted twice..... the young lady was extremely rude to me and just transferred me over to her supervisor. Luckily the supervisor was able to help me and apologized for the young lady's attitude.... Tameka needs to hone in on some better social skills!!
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October 2018 by Meadow W.
All of the workers were so sweet and helpful even though I had no idea what I was doing. I would recommend this bank to anyone who values amazing costumer service.
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July 2018 by Jennifer Cox
Great with customer service and my teller experience is always pleasant and very helpful!
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June 2018 by Jennifer Bone
Great with customer service and my teller experience is always pleasant and very helpful!
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February 2018 by Lauren Mikell Bruner
Horrible customer service at this branch. I can not speak about any other branch but this location is terrible. I would not recommend using them for any type of account but especially a business account!
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September 2017 by Sarah Nia
Friendly tellers, easy access from the main road.
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July 2017 by GodlyTsunami
Friendly faces and friendly service and perfect for those of us who need help with financing.
