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July 2024 by David Reed
Paul was extremely helpful and knowledgeable, excellent service!
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June 2024 by Buck Buchanan
Got my new phone. They helped out getting everything set up the way I need it.
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June 2024 by Chatland Whitmore
Heather did a superb job of setting up a new iPhone 14 for my wife. She went the extra mile and gave us plenty of time.
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May 2024 by Isabel Cordova
Matt Loretta went out of his way to resolve my issue and guarantee my satisfaction as a new customer. He ruled out the most common issues, then he got on Tech Support. It seems my previous carrier had to provide a pin #. He set me up at a desk with a phone and allowed me to sit there and get on tech support with my previous provider. It took over an hour, and Matt periodically checked with me to see if I needed anything. Finally we got a new pin and he initiated the transfer of service. It worked! Matt gave me personal service instead of sending me to automated Tech Support. We need more Matt Lorettas in this world. Thanks for a great customer experience!!!
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April 2024 by Liz Murphy
John who just helped us at store 101 was very patient with us reviewing the bill in detail and explaining everything. He really went above and beyond to help us and we were very pleased with the entire experience.
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February 2024 by Emily Marano
Called the Verizon 1800 number, after an hour , even they tried to reach the highway 17 store and they told me no one would answer the phone. It was in regards to an issue we had setting up my iPhone and we needed information from the employees at the store. Unable to reach the store no matter who you call.
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January 2024 by Fran Knudsen
Jeff was great to work with! My husband & I were in a nightmare trying to switch from a Spectrum business account, and Jeff spent two hours working with us to get it resolved. Great customer service!
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January 2024 by Peter Floyd
Yesterday’s experience was excellent—thanks to Heather. She knows the ins and outs of Verizon plans, and she took the time to solve my problem in a way that cost me no extra money on my monthly bill. She’s efficient, smart, and friendly.
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September 2023 by CJR
It is very hard to get anything done through Verizon. No direct line into the Hwy N 17 store. When you finally get to someone at the 800#, you don't get a correct answer. After 15minutes I got a phone number. Turns out the 843# puts you right back into the 800# loop. Will have to drive to the store to make an appointment; otherwise, you can wait hours for service. If ATT was better, I would switch carriers.
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September 2023 by Ellen Rumpp
Prompt and knowledgeable service from tech
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July 2023 by Bob Dixon
Great service always!
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July 2023 by Ryland Bayne
Stellar as always!!
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July 2023 by Miss Beth
Ask for Jessica,she's super informative, friendly, helpful and always has a big smile.
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July 2023 by Lee Vaughn
Bought 2 new phones
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July 2023 by Gail C
Can't buy anything there without waiting forever.
