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July 2023 by Bobbie Petersen
Extremely helpful and considerate
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April 2023 by Donna Deas
In the past Sonja has been very personable and that was what I appreciated. This year even with an appointment waited 2 hours only for her to have her assistant tend to me. Sonja couldn't be bothered. When I ask for Sonja to prepare my taxes, that's what I expect. Extremely disappointed.
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July 2022 by charlene leach
This is the worst place ever. Sonja doesn't return my calls. Have no idea what's going on with my taxes . Been waiting since February.! The receptionist says they will call you back and they don't. I even called the SC internal revenue on three way calling. She told her staff to electronically submit my taxes . As of today it's not done 6/21/22. I think I'll call the better business bureau or even the news station. Something needs to be done. They're not even worth one star .
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July 2022 by Laura Poole
This place is absolutely AWFUL. I filled my taxes February 2nd. No one has called me. They will not pick up the phone. I leave messages and don’t get calls back. My spouse has tried sending emails, Sonja doesn’t respond. The front desk lady doesn’t know what she is doing on the computer. Here it is June 8th. I still don’t have a update or know what’s going on with my information. The last I heard, they did an extension so that I couldn’t go to anyone else. They are very difficult to deal with and very unprofessional. 10/10 don’t recommend.
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July 2022 by Eric F
Sonya is by far the best accountant I could ask for. I couldn't run my business without her. Thank you Tax Sevices of Mt Pleasant for everything you've done throughout the years.
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July 2022 by Tanya Watkins
This place SUCKS! Sonya is very unprofessional and doesn’t answer the phone nor return phone calls. If I could give zero stars I would.
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September 2021 by John Parker
SONYA IS FANTASTIC
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July 2021 by Chandra Mitchum
We have been using Sonja with Tax Services for 15 years! She is always up to date on the current rules and regulations! We feel confident that are taxes are being handled with the utmost care!
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May 2021 by caitlin schulman
Horrible business! Sonya was suppose to work with me and gave me four packets of “supporting documents” and never gave me a return that I SIGNED and NEEDED. Just ridiculous just a lot of errors with simple details that cost so much MONEY AND TIME. Oh BTW always LATE! Found someplace else and I recommend you do the same before she sucks all your time and money.
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March 2020 by Custo M.
Avoid!! Unless you're comfortable giving your most sensitive information to a professional that will avoid you , rush you, and give you the run around especially if not dealing with her in person. This tax preparer continues to take on more than she can handle meanwhile the customer suffers in the end.
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March 2020 by Bryce Bell
Worst customer service I have ever experienced from a “professional”. Don’t bother calling or emailing they won’t respond. Failed to file my paperwork for months.
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February 2020 by Gayle Bowden
The tax service i use this company to do my tax etc. for over 30 years and I’m very satisfied with the services here. The environment is very Pleasant there, Always very Professional and if I have any questions or concerns i always get an answer in a timely manner. Excellent location and the parking is Good! Tax service Thank You For a job well done! I wouldn’t have my taxes prepared no where else!
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February 2020 by Kaitlyn Bowden
She is nice and is like a family friend.
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January 2020 by Rob P
Great customer service. She does it right!
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December 2019 by Punitive Damages
DO NOT USE THIS PLACE! THE ENTIRE OFFICE IS IN SHAMBLES! FILES ARE OPENED, MISPLACED AND ALL OVER THE PLACE!
