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February 2024 by Christian Hunkin
These people are not trustworthy. If you buy a couch, I recommend you get it the same day. They ended up selling the couch I bought and gave me the floor model instead. They played it off until I brought it to their attention and gave a discounted price. Poor business ethics and poor coordination with internal staff.
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February 2024 by Matt
Terrible experience. We purchased a rug here that was on the floor for display. The sales woman sold us the rug then told us to come back the next day to pick it up so that they could steam and vacuum it for us. She calls us the next day to say that she got “caught up in the moment” and sold it to us when really it wasn’t for sale then proceeded to suggest we go shop for rugs at Lowe’s. As others have suggested it seems like they try to judge who’s walking in the door. Very strange experience would never shop here again.
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January 2024 by Sherri Berger
I used to love Steven Shell and bought 2 small cabinets and several artifacts there many years ago when they first opened. They offered well priced furniture imported from Indonesia I believe. Several years ago as they expanded, their stock changed along with the low prices and the merchandise, to me, is very plain and ordinary...the showroom overflows with sofas and yet they all look the same and none offer any interesting styling. I miss the old store.
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January 2024 by Anita Minervino
Love love ❤️ this store-
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October 2023 by Izzy Belle
We love our new modern sectional. Thank you, Jeanie!
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October 2023 by Julie P.
All sales are final, store credit only policy... If you can't afford to run a business the American way, you should choose a different investment. And sales associates should learn some manners. Won't be shopping there again.
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August 2023 by Andrew Wood
Pathetic customer service, we were completely ignored by the many sales associates working. Blatant age discrimination. Why on earth would we be in your store if we couldn’t afford it? Y’all suck.
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July 2023 by David Smith
Staff is very dismissive. Obviously they try and cater to the high-end Mt. Pleasant buyers. Ironically, the employees probably drive in from North Charleston yet believe themselves to be a rung above even those MP shoppers. Maybe take the attitude down a notch and help the customer find what they are looking for, since you are paid to do exactly that.
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July 2023 by Mary F.
I bought 2 cream colored sofas and was told they had "performance" fabric on them. I wanted performance fabric for we have pets and children. I have 2 chairs with this type of fabric and any spot can EASILY be removed by a little soap and water. The sofas get a spot on them and DO NOT come off at all!!! Don't buy their so called sofas with "performance" fabric on them unless they can guarantee it!!!! Very disappointed and feel mislead!!
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June 2023 by Cassie Cataline
Wonderful selection, lots of grab and go. I think my secret is out.
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November 2022 by Ajimon Thomas
Lots of options, the store is very big and things are well displayed. But everything seemed very pricey!
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September 2022 by Wendy Walker
Love the furniture and the staff are always super helpful!
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August 2022 by Jamie Gray
Quality is ok, but not for the price. No returns for anything in the store. Difficult to buy art here. Staff isn’t as helpful as other furnishing stores, staff can be dismissive. With that being said, I browse here often. I don’t rate it as high as other boutiques.
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July 2022 by Jeff Nelson
Definitely a more high end store, but very good quality furniture and helpful salespeople.
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June 2022 by Rick Banning
Cool furniture. Big store
