-
February 2024 by Brittany DelSignore
Amazing attention to detail! I filled out their “fear free form,” before our visit and they had everything ready to make sure my dog’s annual exam went as smoothly as possible! They got us straight into an exam room, and were even able to take payment in the exam room, avoiding wait time / running into other dogs in the lobby, which can be triggering for my boy. Listened to all my questions & concerns, overall wonderful experience! -Albie & Mom
-
February 2024 by Wendy Barba
Dr. Butler is so caring and an amazing vet! The care is top notch! The staff is so kind and give my pets the best experience possible!
-
November 2023 by James Dulc
The front end staff is exceptional. Dr. Schmidt attends to Peabody, Watson, and Murphy providing excellent care. I recommend Park West to everyone that asks for a recommendation for their pet. The attention and care our 3 dogs receive is excellent.
-
November 2023 by Sarah
We have been here twice, both in emergency situations. The first time we had a positive experience but the last time we were there we did not. I brought my dog in for breathing problems after he threw up. We ended up letting the vet keep him for a while but later they called and said he was coughing up blood and we should take him to the emergency vet. While he was not doing the best before we brought him here, he was NOT coughing up blood. We also felt very pressured to run all the test on our dog, while we always want what is best, all tests aren't always necessary. They also wouldn't give us a clear answer if they thought we should take him to the emergency vet or leave him there for monitoring. Clearly he should've gone straight to the emergency vet. Being professionals, no matter what, you should be able to tell clients what they should do (you most likely have seen this situation before ) Unfortunately our dog did not make it. I don't recommend Dr Mercedes or Audrey.
-
November 2023 by john jackowski
Our first visit to Park West Veterinary Associates was great. They were very accommodating and our vet Dr Mercedes spent a lot of time with us. She took the time to learn about Walter our new pup but she also took time to know us.
-
October 2023 by Eleanor Haspel-Portner
Park West Veterinary Associates provides excellent compassionate care to our dogs and cats. Care is always appropriate, well priced, and the staff is communicative and meets the needs of us as owners and our furry loved ones as well.
-
October 2023 by Debbie Macintosh
We love PW Vet. Dr. Butler has been our vet since we moved to MP in 2016. Whenever we've had a problem he's been there and has made time to see us. He calls us himself with test results, fields our many questions, and is just a great, down-to-earth guy that we trust implicitly. The staff is all great too, even as they have grown by leaps and bounds. They make you feel like family and take extra care with our nervous rescue. Everyone is kind, friendly, and accommodating, and we're always given a quick appointment when there's an issue that needs to be checked out. We never feel like a bother or that we're not important. We so appreciate the gentle way you all care for Piper.
-
October 2023 by Carrie Barger
Dr. Decker and all the staff have been great. We have 1 dog who has anxiety issues and they do so well with him. We just recently got a puppy and she had a great 1st experience. The kindness towards our dogs and patients.
-
October 2023 by Erika Kennedy
We had to make that tough decision today to say goodbye to our 12 year old lab. Park West vet was there for us when we needed them. Thank you to Dr. Brodie for guiding and helping us through this tough time with our guy. We appreciate y'all and Thank You!
-
August 2023 by Caroline Masauding
My first impression of Park West Vet is very positive. From the start, all communication with the team has been friendly, professional, proactive and informative for a new puppy owner. Our first appointment with Karen and Dr. Schmidt helped us make sure we are getting off to a great start and was very reassuring. We especially appreciated the time that they both took to answer all our questions and discuss our puppy's wellness care.
-
June 2023 by Diane Dixon
We are very pleased with the level of care given to our dog from Park West Veterinary. We appreciate that he is able to go right into an examining room rather than wait with other animals in the lobby. The facility is spotless. A clean bowl of water is waiting for him in the exam room. Dr. Decker is very knowledgable and vet techs Alice and Hailey Grace couldn't have been any nicer. We are happy to have such a great practice so close to home!
-
June 2023 by Becky Sims
Dr. Schmidt did an excellent job with Chaos. I could not have asked for better care and communication and attention to detail. Excellent service for my recent needs. All of the techs and staff were very friendly and attentive to Chaos. Thank you!
-
June 2023 by Rebecca B
I would trust every staff member with all 5 of my animals! They treat our pets like their own and take extra measures to ensure our pets are as calm as possible. We received regular updates from the vet techs and Dr. Schmidt during our kitten's hospital stay, and we were comforted to know that she was in great care. Our senior dog Ranger looks forward to his monthly acupuncture appointment with Dr. Decker, and gets excited to know he will be seeing Dr. Butler for his wellness visits. We love PWVA!
-
June 2023 by Darion Edgar
I greatly appreciated everything you guys did for me. Just having that reassurance that my baby was gonna be ok when no one else would tell me anything was the biggest relief ever. You all had empathy. Your biggest concern wasn't money it was my animal. I will always appreciate you guys for that. You were willing to work with me when everyone else just told me good luck and sent me on my way. I'll never forget it. I will tell everyone I come across looking for a vet that your the best around hands down. Thank you guys so so much.
-
April 2023 by Dennis Costello
The place is spotless and the staff is great. Kind and understanding. They love pets. Dr. Mercedes is the BEST.
