-
September 2023 by Chayann Simpson
Over three months ago I went into this store to get a new bracelet because my original one broke. A very nice young lady helped me, she cleaned my charms and placed them on my new bracelet. A couple of weeks later I realized that she hadn’t put my Harry Potter sorting hat back on and called the office and it seemed like nobody remembered I was there. Today I was looking at pictures of me with my original bracelet and realized not only did she not put my sorting hat back on she never put my birthday cake charm on either! At this point, I am done with this pandora and will be putting in a complaint to cooperate! Please order all charms online and have them delivered to you don’t go into this particular store‼️*The picture that I attached is what my bracelet look like now the hat and birthday cake is missing! The other one shows them on.
-
August 2023 by Carmel Hughes
I was at the store on 7/29 at Mt. Pleasant. I’ve never shopped at a Pandora and asked for a starter charm bracelet with a July bday charm. There were two sales reps working and one was helping other patrons. The sales associate helping me presented aloof, disinterested. ProvidedMinimal info when I asked questions. She plopped the jewelry down and just stared. I just wanted to leave and felt so uncomfortable. Will never return.
-
June 2023 by Anita Simmons
Not the most friendliest shop. I was looking for a Charleston charm. Not many selections within the store. The sales person put the charm on but neglected to secure the safety chain.. Thankfully I noticed when I went to another shop.
-
May 2023 by Delilah Mosier
Love my pandora charms ?
-
April 2023 by Rozella Herman
They have great customer service!
-
April 2023 by Abigail Vogelsong
I had a wonderful experience with Emily, she is AMAZING. Super funny and I would absolutely give my first born as a sacrifice for her 12/10
-
April 2023 by mallory nuce
Ashley was a huge help and super awesome!! Love my halo set and will definitely be back!!
-
December 2022 by Paul Hinkle
Stay away from this store. The customer service lied directly to my wife and I about any sales or promotions. After spending a good amount in store for a bracket, 3 charms and the accessories, got home and emailed about the on going promotion that would have saved $200. Went back the next day and the store rep knew what they did and argued “why would they tell us about the sale.” After returning everything and pointing out the other promotional items they tried to say those are old promotions. So this interaction has left a horrible taste for the company in our opinion. Strongly encourage people to go anywhere else, unless they like being swindled. If that’s the case this store is for you. Hope this review helps
-
June 2022 by Jennifer McMillan
Our first visit to Charleston and we fell in love ?The staff helped me pick out a new bracelet with my very first Charleston charm ☺️ We'll be back to add on for sure!! Thank you ❤️
-
May 2022 by Evan Guthrie
This PANDORA Jewelry location at Mount Pleasant Towne Center in Mount Pleasant is a great place to go for all things Pandora. I really like their selection and it is a great place to go for gifts. The staff here is very friendly and accommodating to make sure that you find everything that you need.
-
May 2022 by Yolanda SykesSimmons
The ladies were very helpful. They have a wonderful selection to choose from.
-
May 2022 by Evan G.
This PANDORA Jewelry location at Mount Pleasant Towne Center in Mount Pleasant is a great place to go for all things Pandora. I really like their selection and it is a great place to go for gifts. The staff here is very friendly and accommodating to make sure that you find everything that you need.
-
January 2022 by Jamie Dumont
Jennifer the owner is great! I was creating a bracelet for my daughter's college graduation. I tend to be a nighttime shopper so I made the purchase online for pick up at the Mt. Pleasant store. There was an issue with the order that would have left me without the graduation gift that I had wanted. Jennifer contacted me and helped me get exactly what I needed. The result was a beautiful surprise for my girl I will definitely continue to shop at THIS Pandora store.
-
December 2021 by M Greene
Great customer service. Gives you really good advice about your Pandora items. I almost got in trouble because I spent to much!
-
December 2021 by Lonita E.
Went into store to return an item. Sale person acted like I was an idiot. First of all I never said I wanted my money back and packing slip clearly states you can get a Pandora gift card if you purchased item via PayPal.
