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November 2023 by Natalie Draizen
The store opens at 9am and I went at 9:15am to get a piece of art framed. WhileI was waiting at the counter, an employee sees me and says we’re not open and keeps walking to the bathroom. So I waited for her to ask when they open, and if she can help me, but she walked right past me, refusing to make eye contact and eating her breakfast.She clearly had no intention nor interest in helping. Great customer service guys…
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March 2023 by Jessie Jacob
Although it has a decent stock of jewelry supplies which is usually what I need, this Michaels is consistently chaotic with the longest & slowest moving lines I’ve EVER seen. I’ve tried curb side pickup to plan ahead, but no one ever comes. I end up having to stand in line for 30+ minutes after waiting in my car and giving up to get my item.Don’t offer the service if you’re not going to actually follow through.
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March 2023 by crAnbeRRy is rOlliNg dW the hiLL
Easy parking and in and out
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August 2021 by Evan G.
Michaels on North Highway 17 in Mount Pleasant is one of my favorite places to shop for all things arts and crafts and home items. They have a really good selection of different items here and I have always been able to find exactly what I am looking for. The staff here is very knowledgeable and helpful.
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July 2020 by Ashton M.
The framing shop gets 4 stars. I broke the glass is one frame I had, and the other I needed the diploma switched out (it was previously framed and sealed by Michael's). They did not charge me for re-doing the diploma, and the custom-cut glass was inexpensive. Their turn-around time was just a few days.
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October 2019 by M W.
Unless it's a Sunday there's no reason to go here instead of Hobby Lobby. The store is small so things are hard to find and they always have 2-3 people working so lines are long and no one is around to answer questions!
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December 2018 by T H.
the worst selection of yarn i have ever seen. 99% acrylics. every standard yarn i look for was absent. Only on option for 100% wool and it was worsted. No other wool option, so cotton/silk blend, no alpaca blends... i mean the other stores that carry yarn in charleston arent much better but the store didnt have any of the things i know i could find at the michaels in west ashley. i left empty handed :(
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March 2018 by Brian M.
Pretty good craft and hobby store. Typically has anything and everything we need when we visit. Always have plenty of staff to keep the checkout line moving. They offer really good framing, but it's pretty expensive and can take 2-4 weeks.
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June 2017 by Erin H.
I always go to this Michaels and love it! I'm a teacher and really appreciate the 15% discount given. I have never been asked to provide a teacher I.D. so when I strolled in today and was asked for my teacher ID was surprised. I literally just gave it in yesterday because I was required to by my school. I told the woman how I have never been asked before and was wondering if she could make an exception this time and I will have a pay stub or something next time. She refused and then said "I don't know what school you work at because everyone else has their I.D." I found that very rude because it's like she didn't believe that I was a teacher. That put a bad taste in my mouth and I may be frequenting this store less because of that.
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January 2017 by Nikki S.
This Michaels is on the small side but seems to have everything I need. And I always find something I was definitely not looking for but too cute to pass on. Don't forget to sign up for their email distribution so you'll always have that 40% coupon handy.
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January 2016 by Amie G.
I used to work here for about 3 years before I moved on to something a little more my style so this is an unbiased review and not a shaming - this is strictly a review based on someone who is on the outside now. The location is extremely convenient. It is located off of HWY 17 across from Walmart; among other stores such as Office Depot, TJ Maxx, a shoe store and more. The pricing of the craft supplies is about average considering that's what they specialize in. The store offers classes that can be taken on jewelry making, cake decorating, painting/drawing, etc. The store also hosts birthday parties for children which is a new twist on getting kids off of their iPads/iPhones to be creative and enjoy their birthday. Store associates are kind and will walk you to any product that you can't find or want to know more about. The only downside is that most of the associates are very good in only one area such as knitting - so if you ask about what kind of paint to use for a project, they may not be able to help you in that arena. The prices are affordable and most all of the departments have magnificent selections. I am an artist so I have to be honest that the fine art section of the store is lacking in supplies. There are other places to get these supplies of course but the lack of certain colors or paint or colored pencils, etc can be a downside to any fine artist. Returns are easy and you can even return gift cards if you would rather have the cash which is awesome and I wish more stores did this. While the staff is not pushy or earning commission off of what they recommend to customers to purchase, they are for the most part friendly and willing to help you out the best way they can. As with all of retail stores, items are often misplaced or placed in areas that are marked down when they are actually full price which is frustrating for management and customers alike. Location: A+ Prices: B+ Staff: B Expertise: A-
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April 2015 by Victoria A.
Of course every sane female is obsessed with this store. I love how they give teachers a 15% discount. It helps a lot. Especially being a special education teacher. The one thing that drives me nuts is that there is never anyone on the floor when I need help. I can walk around the store searching for someone for a good 10 minutes. But other then that they have awesome sales.
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February 2014 by Julie B.
Michael's has your basic craft gear. The location in Mt Pleasant is fairly small so a lot of items are seasonal, like apparently contact paper... They have yarn, baking supplies, beads and jewlery making stuff, toys and also offer custom framing. They always have a 40% off one item coupon. Just go to the website or get it from the app. Just show the coupon on your phone and you are good to go! I love a good mobile coupon. I have been to Michaels a few times where there is a line to check out around the store but they usually have a few check-out lines open and I think this is only a problem around Christmas. I