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February 2024 by mallory nuce
Tom was fantastic!! He was extremely Helpful, kind, and even put air in my tires when he saw it was low! It was the easiest time I’ve ever had getting an oil change.
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December 2023 by Anasha Smalls
I had such a wonderful experience at this Jiffy Lube location. Tim, came out and greeted me with a smile, Made some suggestions on items that I needed for my vehicle , and made me feel like my family safety, and my vehicle was important to him. Highly recommended!
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November 2023 by Arian Mayer
Very friendly staff. Leo was awesome. Even showed me my air filter and chatted with me while I waited for my oil to drain. Highly recommend this location.
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November 2023 by John Ho
I took my baby girl in for an oil change as it was overdue. It was a little different here, you actually sat in the car while they change the oil. Instead of drain the oil below, they actually vacuumed the oil out on top. It was pretty cool experience.
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November 2023 by Liz Bryant
The woman with short pink hair and the guy with long brown hair helped me with my oil change and they got it done so fast, they recommended a type of oil I hadn’t heard of and I’m going to get almost double the mileage on it. I am thrilled. The whole process took 15 minutes and they directed me to the website where I was able to get a discount. Excellent work, keep it up!Service: Oil change
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November 2023 by Martin Griggs
The entire team was excellent! Very professional and knowledgeable! I brought in a recently purchased 2003 mini Cooper for an oil change. The car was pretty rough and no surprise so was the old oil. They took their time with me, explaining and showing how dirty the oil and filter were along with recommendations for future maintenance. I really appreciated their time and advice! Thank you!
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November 2023 by Bruce Person
Both Leo and Tim were absolutely excellent! Efficient and thorough, they listened to everything I said, and responded to every question I had. Polite, friendly and professional. I won’t go anywhere else in Mount Pleasant for an oil change.Service: Oil change
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November 2023 by Taylor C.
Definitely a lot of mixed reviews here but I had a great experience today. Tim was the employee that helped me and he was so kind and efficient and hardworking. Despite it being very busy you could tell he was trying his best to get everyone what they needed and communicated with those who were waiting and thanked me for my patience. I will be back because of Tim!
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October 2023 by Thomas E.
Jiffy Lube installed the wrong oil filter on my BMW, then argued with me it was the correct oil filter. The local BMW dealership confirmed the wrong oil filter was indeed used, costing me another $100 for parts and labor to correct the mistake the Jiffy Lube location made. All I wanted from Jiffy Lube was a refund for incorrect service (which they refused). I will be filing a formal complaint with the corporate office in Houston.
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October 2023 by Hannah West
They were so friendly! I appreciate how quick they moved when they got to my car and not pressuring me into services I didn’t want. Tim was great!Service: Oil change
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October 2023 by Terrie Venning
I would like to say my service guys is the best! Tim, I Thank you so much for the wonderful service you always rendered when I come to have my car service! Jiffy Lube you are truly bless to have Tim as a part of your team! Thanks again?Service: Oil change
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September 2023 by Matt Petitte
They were short handed. The employees that were there were great. However this location definitely needs a couple more workers. I know finding blue collar workers is very hard right now.
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September 2023 by Kristof Cortebeeck
Leo was amazing! Great first visit ever to a jidfy lube. All the employees worked really well together as a team!Service: Oil change
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September 2023 by Ty King
Had a few previous bad experiences here but tried again. They have completely changed their approach to customer service!! Tim and Leo were super helpful and very honest (did not push stuff I did not need). Will go here every time. Thank you for the changes!Services: Air & cabin filter replacement
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August 2023 by John H.
Came in for a routine oil change today and it was super quick! The staff was so nice and helpful. They showed me the exact stuff I needed and didn't try to sell me on pointless extra stuff like the dealership I usually go to--much appreciated. Thank y'all! (Would definitely recommend/will be returning)