Internet Service Providers in Mount Pleasant, SC

“Matt Loretta went out of his way to resolve my issue and guarantee my satisfaction as a new customer. He ruled out the most common issues, then he got on Tech Support. It seems my previous carrier had to provide a pin #. He set me up at a desk with a phone and allowed me to sit there and get on tech support with my previous provider. It took over an hour, and Matt periodically checked with me to see if I needed anything. Finally we got a new pin and he initiated the transfer of service. It worked! Matt gave me personal service instead of sending me to automated Tech Support. We need more Matt Lorettas in this world. Thanks for a great customer experience!!!”

“This location is perfectly situated in the shopping center right at the entrance. We were greeted by Mark and he assisted me with my new phone. The store is well lit - lots of new devices - and they are preparing for their Black Friday Sales!! Very airy feeling - the employees had a great sense of humor. Very cute seating area with a huge TV screen and surround sound. Mark assisted me and continued to check on my phone while it was transferring data. Mark even provided great recommendations for the Charleston area eateries. Thank You Mark!!!”

“I had a horrible experience with Xfinity over the phone a few weeks back and was going to cancel my service after 4 years. I went by my local Xfinity store in Mt. Pleasant, SC to return outdated equipment and it was a completely different experience that made me feel like I was a valued customer. The female manager of the store was so welcoming, not pushy and wanted to help! Devon was the sales representative that helped me find a package that would save me money. He was knowledgeable and friendly. The atmosphere felt like everyone got along and enjoyed working at that location. Something you don't see often anymore.”

“Noah and Michael were super friendly and helpful! They helped with my phone upgrade and transfer and even helped us move some phones around on our family plan which he hadn't originally intended to do on our visit which really helped us out. Thank you!”