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December 2023 by Branden Waltz
Last time I was at this shop it was about 8 months ago to get my bumper repaired and replaced and the experience was sub-par. I just had to get my driver panel repainted and went back up there and they have changed management. They have really turned things around. My experience this time was great and I really enjoyed working with Steve! Will be recommending this shop to all my friends! Thank you Classic Collision!
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August 2023 by Jeremiah McCarthy
I am not even sure where to start with this review. This was by far the WORST experience I've encountered with any business I've ever dealt with. My truck had overspray on most of the panels and was deemed by this company to need a new paint job. I was told it would take 4-5 business days once they had possession of the vehicle. I dropped my truck off on May 23rd and did not receive my truck back until July 7th. What went from 4-5 business days became 44 days. The communication, or lack thereof, was astounding. Every time I was able to get any kind of update, it was always the "staffing" or "parts on order" etc. Workers would blame other employees for delays and issues. There seemed to be no efficiency in how the business was ran. Upon requesting an update, I was told my truck was finishing assembly. When I finally went to the facility, my truck was still not assembled after being told the prior week final assembly was completed but they got paint on the door handles and need to replace them. Handles is one thing, but bumpers weren't on, headliner hanging down and other items not installed. Then comes the time to replace the bedside decals. I was shown pictures of the wrong items "sent" that were ordered. I advised that they were incorrect and showed them a pic of the correct decals. FINALLY go to pick up my vehicle, mind you 44 days later, and the truck doesn't look like the right hue of cement gray. I asked about paint and they don't order from Toyota, they have a company that mixes the paint for them. So I'm guessing my truck is now a couple shades darker than factory. A couple days go by and I notice dirty hand and fingerprints all over my headliner as well as the visors. These marks were not there prior to drop off. Not to mention three of the four truck doors had rough edges from paint spray that I had to bring the truck back to the shop again for them to correct. If I could have given a zero star review I would have. Proceed with caution using this company for any autobody or paint repairs. I will never recommend them or use them for any of my vehicles in the future. RUN AWAY!!!!!!!Service: Painting
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July 2023 by Irina Polishchuk
Very good place to trust. Specialty Natalia.
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July 2023 by Emily Jackson
All the stars for N Mt Pleasant Classic Collision! Several months ago they repaired a big dent and a shattered window after a basketball goal on a pole fell on my car a storm during a storm. Looks great and they finished several days ahead of schedule. Last week another car and mine backed into each other in a parking lot. No dents or even scratches this time but two pieces of one of the rear fenders separated a little. Sheri and Natalya checked it out today and had them snapped back in place on the spot. I highly recommended Classic Collision…amazing service! Thank you!
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July 2023 by Deepak Nihalani
All repairs done to our satisfaction.
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July 2023 by Rude CrudeInc
Hmm very goodService: Steering & suspension repair
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July 2023 by Jody Anderson
I took a truck to CC and Natalya to fix after a run-in with a big deer… it was very extensive… in fact at first, I thought the truck might be totaled, but she was confident and made the repair and handled all the necessary insurance forms. It was a stress, free transaction. Natalya is awesome!
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July 2023 by Dmytro R
Amazing service! The body shop fixed my car’s dents flawlessly and within the promised time. Highly recommend their skilled technicians and friendly staff.Natalya is the best.
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July 2023 by bryan fralix
Sheri and Natalya kept me informed through the entire repair process while my car was there. Car looked great when I came to pick it up! Great experience!
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June 2023 by Shavonne Clayton
Natalia and Chris were great. Fixed something dragging under my car in minutes at no charge before closing time!!! Awesome service!
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June 2023 by Marina Klymovych-Balzhanova
Great service from Natalia!!!! Awesome place to fix the car and great customer service!
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May 2023 by steve b
Great job on our car
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May 2023 by Barry Fenwick
The service was amazing from the moment I entered the store until I left. The repair work to my BMW 840 was outstanding. Will definitely use them again.Service: Body & Trim
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May 2023 by Janice Clay
I had a small dent in the black rubber part of the rear bumper. I wanted an estimate to see if it was worth getting fixed. Two other body shops I went to would not even look at it. The staff at classic collision were extra friendly and helpful. The technician immediately came out to look and confirmed it could be easily fixed. Highly recommend this shop and I would definitely use again.Service: Body & Trim
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April 2023 by Katrina Bennett
One word Tacky!