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January 2024 by Chereka Ray
Very nice products, love them! Staff could have engaged more upon us entering! How did you hear about us, is this your first time in? Introduce popular items, etc. She was engaging and really nice at the end so I will def return!
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October 2023 by Abbey Blackwood
Sierra was so patient, knowledgeable, and probably the nicest person I’ve ever dealt with in a retail store!!
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September 2023 by Lisa Bjarnesen
Great products, visited from another city to attend an appointment at MUSC Salesperson was late opening the door, she saw us waiting then was very unfriendly at checkout ignored us and continued “ talking” to previous customer
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August 2023 by Larissa J.
I have been to several Buff City's, spent a solid amount of money, and always enjoyed my experiences but unfortunately not here. I came in as the only customer and was greeted. The selection was not as robust as other stores. Many of the scents online were not reflected in this retail location. I asked about an "ocean" scent soap and was responded as if it was a foolish inquiry. I elaborated on the notes and then she said oh "shore thing", stupid me for not remembering the name I guess. They don't have that one in store. I think that is what is foolish, this store is near the beach and ocean. I left my items because I am not going to be spoken to in that manner as a customer. Be kind. I'll order online.
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May 2023 by Allison Hubbard
Fun shop! Attended a tween party there and my daughter is now obsessed!
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April 2023 by A J
One of the friendlier stores!We don’t have a buff city near us really in NC so while on our spring break to Charleston I googled to see if there was a BC and there was 9 minutes from our hotel! I even packed my empty laundry jug LOL we went Wednesday 3/29 and the worker was very friendly. Helpful, but not pushy at all which being pushy is a major turn off while shopping. We spent $100 but got some goodies on 40% as they are closing certain products out. We will for sure be back to this location next time we go to Charleston area.
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February 2023 by Elaine Rosenquist
Great experience, friendly staff wonderful products that smell amazing
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February 2023 by V3dova Loo
As an esthetician I don’t quite understand the point of this brand/store. They’re not “clean”products. They’re not vegan (mica in liquid products?). They’re not all natural plant based products as claimed.. fragrances and mica in products. A 5 year old could make this soap in a kitchen, I assume that’s why they have their soap making kitchen. Out of their 4 Ingredients for bar soaps, they include “fragrance*” and in terms of skincare that is vague and a red flag. The fragrances are not impressive. It seems like someone just saw that they could make detergent at home on tiktok…and opened a shop…
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February 2023 by Juan Leyrez
staff are nice + kind. bought a mystery box and i was surprised! (buy one! you won’t regret it!) also the bath bombs smells amazing, and at checkout: they give you a free sample of laundry detergent!
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February 2023 by Ethan Collins
Well trained staff, and friendly atmosphere!
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February 2023 by Liz Conway
Laundry detergent smells good
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February 2023 by Brittany Vruwink
The laundry soap smells so good and works great. Leaves my clothes clean and smelling great.
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February 2023 by Alexis Waldrop
Love everything Buff city sells, especially the laundry detergent!! My clothes smell amazing after using their products
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February 2023 by Shannon Frisch
Had a very disappointing experience today. I’ve been to the store multiple times ( love supporting a small business). The owner is always friendly and knowledgeable. She wasn’t there today or at least not out on the floor. I went to their grand opening and “won” a free bar of soap for the year. I went in August but we missed September. Took my boys in today to pick out the free bar of soap and had about $30 worth of other products. Get to the counter and I’m told I have to have the little punch card to get the free soap. I politely told the salesperson that I had previously been in and the girl who helped me that day said I didn’t need to bring the card in because ( like everything else these days) they can find you in the computer with your phone number. She flat out says “ no, you have to physically present the card.” My boys had spent at least 15/20 mins trying to decide on their free soap. What a waste of time!! I put everything down and left. It’s something so simple but people don’t have time to waste. To be told one thing, then another is just poor customer service….
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February 2023 by Candace Crompton
Love the laundry soap!! Smells amazing
