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December 2023 by Susan Perry
Nobody wants to help you yet there are enough tellers,but not sure what they're doing, not helping the customers.
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July 2023 by Jerico Navas
They stole my money and didn't give it back. I closed my account and i will never do business with a corrupt organization like BOA. Do not bank with them. Go to your local Credit Union and get treated better.
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January 2023 by Emily Fechter
Probably the worst in-branch experience I’ve ever had at a financial institution. Was passed from one person to the next, and then completely overlooked when they decided to help someone who had showed up 10 minutes after me first. Huge waste of time.
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June 2022 by Michael Schwiderski
I made really good experiences with all of the employees. They are friendly, very polite and personally.
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May 2022 by Max Sparwasser
John and Bank of America staff at Anna Knapp location provide excellent customer service!
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February 2022 by Jeff Gosciminski
Long wait when they are actually open. One teller last time I was there. Limited hours making running a business very difficult
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September 2021 by Darcy Padilla
My experiences at the closest BOA to my house are not good. Long waits, no drive thru, inconvenient lobby hours, and usually only one teller working during peak hours are all frustrating me with BOA. I dread having to go to the bank, and I usually leave feeling very stressed! I also do not agree with check policy; when I deposit a check in my account i do not have access to any of my money for at least two days???? BOA, you need to do better! Minimally, you should have at least two tellers available for customers from open to close!
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August 2021 by Olivia Buhmeyer
Made an appointment with Aaron and he was extremely rude and wasn’t understanding to my situation in the slightest. He talked down to me for the majority of the appointment because I was having a hard time understanding what he was trying to tell me. He was very condescending and this was one of the worst experiences I’ve ever had interacting with someone who is supposed to be professional and is there to help customers.
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February 2021 by Monica M.
Great service. Martha was so pleasant and efficient. Everyone was really accommodating.
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January 2021 by Matt Sundstrom
I read these reviews and was a little hesitant to go to this branch. My experience was great though. There were 3 friendly tellers, no wait, and they were following Covid safety procedures. I’d definitely go back.
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November 2020 by Travis Rodgers
Would have given 0 stars if it was an option. I honestly don't understand why ANYONE would bank with Bank of America. The hardest bank to deal with.
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November 2020 by Leslie Page
These folks are taking covid seriously, and I felt very comfortable here with enforced social distancing and masks. They clearly are tired of having to wear masks and social distance, and are doing what they can to crush this virus.
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November 2020 by Darla Joling
Worst CS ever!
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July 2020 by Jennifer Harrell
Why in the world during the Covid crisis would you just have one drive thru lane open?!?!?!?!?
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March 2020 by joh ho
Again will agree this is the worst bank I have ever been in. Spent hours still no resolution.
