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November 2023 by Andrea Schanz
Excellent service! Went above and beyond to repair my Wrangler. Much appreciated!!
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November 2023 by Caleb Scott
This is a mechanic that stands by their work. They never try to upsell or pressure to do extra things and they do the work right. And if there’s ever anything that needs adjusted after the fact, they’ll take care of it without hesitation. I have a few cars that are 100k+ milers and they always go here when they need something.Services: Steering & suspension repair
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September 2023 by Erich Rudolph
650 miles from home and a wheel bearing went bad on the granddaughters car. Although they were booked solid all week they took her car in and repaired it for a reasonable price. Honest people. Kids got home with no further issues.
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September 2023 by Jenn van Laar
My husband & I have had wonderful experiences with this auto shop! They do a great job, are always fast, their prices are fair and they never try to upsell us a bunch of work we don't need. We recommend them to all our friends, and will definitely continue to use them ourselves.Services: Tires
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August 2023 by Eric Biggers
Jacob, Joseph and staff offer excellent professional service. Very good people to do business with. Thank you for your help. Eric BiggersService: Engine repair
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July 2023 by John O'Brien
Excellence is exactly what they provide! Joseph, Hamilton, and Johnny, were the epitome of professionalism. I was in Charleston from out of town traveling and had an issue arise on my car. I called them, explained my situation and my desire to get back on the road. They fit me in their schedule on the same day. They gave me a completely honest evaluation of what was wrong with the car. When I suggested we change all the ignition coils, Joseph’s response was that there was no need to spend the extra money fixing more the what was actually the problem! Imagine that!!! I may bring my car all the way from Central Florida to have it serviced here all the time!!! Thank you all for a wonderful experience of real customer service and satisfaction!!!Services: Auto engine diagnostic
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July 2023 by Mikey Fort
They always do a good job at low prices for any and everything on my car.
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June 2023 by Summer Hinson
Joe & the guys were extremely helpful. The prices are fair & labor was seamless & quick. Only guys I trust with my truck! Thanks you guys!
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February 2023 by Erin Corder
I've been taking my car to Automotive Excellence for routine oil changes for years. One of my tires recently had a slow leak issue and another shop in town couldn't find the leak to patch it! Richard at AE was able to identify the issue (the valve had debris stuck in it and wasn't sealing properly). He also didn't charge me a penny, instead he let me know that there was a coupon out for tire repairs and sent me on my way! I am really pleased with their customer service and do recommend them :)
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February 2023 by Heather Brown
We always enjoy bringing our cars here for service. The entire team is very kind, honest and they communicate well. I highly recommend AE!
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February 2023 by Chris Baker
I've been using the Johnny Dodds location since buying a new f-150 in July of 2019. I have 35 x 20" BFG All-Terrain tires ($450ea) which I ask to have rotated each time I went for an oil change. Once they said they did not rotate them for the fear that it would ruin the threading on my lug nuts??After investigating with another auto shop they informed me that it appears they were never rotated. Because of this my two front tires outer tread is GONE. I've had the same tires before and they lasted 65,000+ miles. I have 30k on these and now have to have them replaced because, why? My rear tires have normal tread life but who wants 2 tires at 30k and the other two brand new?Were they too heavy for mechanic to lift? Or just pure laziness? Don't bother using the "free tire rotation with oil change" coupon. If it was my shop, I would pay for my loyal customers tire(s) replacement. PSA - mark your tires to make sure they do what you pay for
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September 2022 by Kelsie Kerr
Came in from out of town and had our tire valve stem break off and tire started leaking air. The guys were so friendly and helpful. Got us in right away. Called to make sure the pricing was okay before doing any work. If we ever need anything when coming into town we know who to call. Highly recommend!Service: Tires
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August 2022 by Chris Tucker
called to get a quote for body repair after doing a google search for body shops in mount pleasant Automotive excellence popped up.. Guy that answered was rude and said sir were not a body shop.. Then fix your google SEO settings..In response to the stores reply.. Your employee stated your not a body shop but you have more than a few reviews that reference you being a body shop.. The employee could have been nicer in his answer when i called instead of saying sir we are not a body shop and hanging up.. So yes my experience with this location warrants a 1 star
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August 2022 by Hugh Jett
These are the nicest guys! For local, great service at more than fair prices, Automotive Excellence is the place to go!Service: General repairs & maintenance
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May 2022 by Anne Marie Klatt
Automotive Excellence is the best! The work and service was outstanding. Thank You AE for the time and attention which was spent on my car. Recommend highly! B. WestendorffServices: General repairs & maintenance