Citgo offers a welcoming and enjoyable dining experience with excellent BBQ and flavorful dishes. The menu features hearty options like brisket, pulled food, and the Mac bowl with brisket, which many find delicious and satisfying. The atmosphere is friendly and warm, making guests feel at home. Service quality varies; while some servers are praised for being helpful, friendly, and welcoming, others have been less consistent, with moments of slow or mixed-up orders. Despite occasional service hiccups, customers often find the staff to be nice and attentive when they are at their best. The interior looks modest but nice, creating a cozy setting to enjoy good food. Many guests consider Citgo a hidden gem with incredible food worth returning for. The prices are reasonable, and the overall experience is highly recommended, especially for those seeking comfort food and quality BBQ. Overall, Citgo is a place where good food and friendly service come together, making it a favorite spot for many.