Smh....I just don't understand how associates don't know how to set up and receive an Internet box and how the manager doesn't properly train their associates to do so....This is so inconvenient....
February 2024
Never can get anybody to answer the phone and when you do, they seem like they have no idea what they are talking about...
January 2023
I highly recommend another store. A representative stated the phone I purchased online was locked and was happy to show me the most expensive phones in the store. Not a fan of dishonesty. Luckily I got a second opinion. I went across town to another store in Berea and the representative assisted with my phone switch.
