Cricket Wireless Authorized Retailer is highly praised for its exceptional customer service and helpful staff. Customers frequently mention the kindness, patience, and attentiveness of the employees, especially highlighting staff members named Stacy, Lizzette C, Sharon, and Chucky. These team members are recognized for their willingness to assist with phone setups, plan issues, and device concerns, often going out of their way to ensure customers feel valued and satisfied. Several reviews emphasize the store’s clean, sleek environment and well-maintained stock, which adds to a positive shopping experience. Customers appreciate the store’s effort to provide top-quality accessories and deals, with some mentioning free accessories like Bluetooth speakers that exceeded expectations. Many customers have switched from other providers like MetroPCS and Straight Talk, feeling confident that they received the best deals and service at this location. The staff’s patience is especially noted when helping customers unfamiliar with new technology, such as switching from Android to iPhone or setting up Apple Watch devices. Overall, the store is highly recommended for its friendly atmosphere, helpful staff, and dedication to customer satisfaction, making it a preferred choice for current and future Cricket needs.
If you go to this Cricket store, make sure to ask for Stacy! She was so helpful and kind!! She was very patient helping us work through a some issues with our phone plans and helped us save a good bit of money. We will be coming back to this store for our future Cricket needs!
August 2025
In all my years I've not had this level of service I'll drive past 4 stores in order to return to this location.
March 2025
As a customer who switched from an Android to a IPhone and Apple Watch I would like to thank Lizzette C for helping me through the process. She helped me with setting up my phone and watch. I will continue using this store for my Cricket Account needs!
