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September 2024 by Helen Ballentine Brailsford
Ever since my husband passed I find people and businesses take advantage. The service department on the Jeep side told me my warranty had ended. Well it hadn't. They charged me for an oil change and charged it back to Mopar. Also, my tires were supposed to be rotated each visit. It never happened. You may think it's just an oil change ..my car is a diesel....almost 300.00 for a simple oil change ..so, for my oil change, the received right at 600.00. I'm so disappointed in myself for not knowing better, and more disappointed in the fact they think that's ok. Also, my jeep had an electrical problem. Kept calling them, taking it in and they told me repeatedly that it wasn't the car, it was me. I did research and found that the problem with my jeep was common and what they needed to do to fix it. I'm baffled at how shady that service department is. Santee Ford ...DO BETTER! Honestly, after that ridiculous response, if I could do negative stars, that's what I'd give. I've been in sales, customer service, and the service industry most of my life, and never once, not ever would I have thought about responding to someone who spent $50k with me the way Santee Ford responded. Well, that really does say it all. Women beware!!!! Santee Ford will make you wish we still had a horse and buggy....they SUCK!
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August 2024 by Barry Lee
Wonderful experience. Made the process easy. Professional and polite. Will buy here again. Thanks guys!!
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August 2024 by Kathy Woodward
Santee Ford is a dealership where you are treated with respect, honesty and consideration for your time and money.
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July 2024 by Deb Fry
Salesman went above and beyond with his service
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June 2024 by Anna Huffman
Wonderful experience! The easiest car buying experience I have ever had. I will definitely purchase my next Ford here.
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June 2024 by Angie Deas
Great customer service. Went out of the way to get the ranger I wanted.
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June 2024 by Scpestcontrol Llc
Easy place to buy your new vehicle from
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June 2024 by Andrew Yengel
Great place to deal with! The whole team did a great job
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May 2024 by Diane Minick
Getting the right truck at the right price can often be stressful and difficult! Everyone at Santee Ford are great people to work with! Excellent trade-in value and work hard to make a fair deal!! This was a huge investment, but well worth it! Thank you so much Brantley!!! You have a great team!! Oh and it wasn't 3 hours before the financing cane through!! Quickest truck deal ever.
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May 2024 by Margie Kirk
Great customer service call to ask a question the gentleman was very knowledgeable and friendly
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May 2024 by vsv cb
Stop by Santee automotive Ameisha got me right. She did an excellent job.
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May 2024 by Sue Salvietti
Highly recommend! Very friendly and accommodating to our travel emergency.
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May 2024 by Timothy Hoffman
A fantastic dealership experience in a world full of less-than-fantastic dealerships! Pricing was very reasonable, negotiating process was smooth, and all other paperwork was thoroughly explained/thorough. Ameisha was superb, as she was quick to communicate and always helpful/friendly! If anyone is looking for a new/used vehicle, I could not recommend Santee Ford and Ameisha (as your sales agent) enough!
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May 2024 by Mallory Haynes
The process of picking my new vehicle was so easy! Angie was attentive in hearing my needs and was mindful of my budget. Doing the financing and contract signing was a breeze, and everyone that helped me was so friendly. I will recommend Angie at Santee Ford to anyone looking for a smooth, hassle free experience.
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April 2024 by Ricky Hicks
Sales lady(Ameisha) was really easy to work with. She provided me with all the information I asked for in a just a few minutes. The truck I wanted was in Stock. We made a deal and I purchased it the next morning. When I arr
ived at the dealership it was cleaned and full of gas waiting on me. We went inside done some paperwork and was on our way. The financial manager was pleasant to. Thanks very much.
