Lugoff Toyota is highly regarded for its honest and trustworthy service, making it the preferred choice for many Toyota owners. Customers appreciate that staff members are professional, kind, and respectful, providing outstanding experiences in both sales and service departments. The dealership is known for treating customers fairly, without pressure or unnecessary upselling, such as coolant flushes or other services. Many customers have purchased multiple vehicles from Lugoff Toyota, noting the fair deals and helpful salespeople who beat prices and exceed expectations. The service department receives high praise for its professionalism and quick, effective assistance, especially in urgent situations like maintenance alerts on rental cars. Long-term customers highlight the consistent, honest treatment they have received since 2006, with staff members like Tommy Hancock, Ian, Judy, Josh, and others being especially appreciated. Overall, Lugoff Toyota is described as top shelf, with a friendly, Mayberry-like atmosphere, where customers feel valued and well taken care of. Whether for buying a vehicle or getting service, many trust Lugoff Toyota as the best dealership in South Carolina for their Toyota needs.
No where else I will go to have my Toyota serviced. Honest, true people who don't try to sell you a coolant flush. Worth the extra drive to know I can trust them- every time.
October 2023
Lugoff Toyota is hands down the best Toyota dealer in South Carolina. We commute from Sumter just because of how amazing everyone is here, from the Finance, Sales, Service Department. Every single experience has been outstanding! Always super professional and extremely kind, if you ever need anything come here!
May 2023
We have a rental car that had a maintenance required message. Took it over to Lugoff Toyota and Judy hooked us up with Josh in the service department and he quickly took care of the problem. Kudos to Josh and Judy. Thank you both so much!