Harbor Freight Tools offers a wide selection of quality tools at very good prices and great value. The store carries automotive, power, and hand tools, shop equipment, and much more. The staff is often very friendly and helpful, with associates making customers feel appreciated. While the store can be busy and sometimes has long lines, the helpful service assists in finding items quickly. There are great deals to be found, especially with the membership club for savings. However, the online ordering service receives poor reviews, described as horrible with issues like items on backorder and no offered compensation. Many customers are repeat visitors who feel their business is appreciated.
