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March 2024 by fireman 4225
Dont use this pharmacy. Can take several days to get a prescription filled. They always have only 1 person filling prescriptions. I tried to call and sat on hild for over an hour and still got no answer. The line goes across the entire store. This place needs way more help.
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March 2024 by 1234 1234
Wait in line for a hour!! WTH cvs
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March 2024 by Tara McGee
Pharmacy is ridiculously slow. Takes days to get a script filled and they won't answer the phone when called. Save yourself the time and energy, just go somewhere else. One of thease days they are going to kill someone who needs thier meds but can't get them in a reasonable amount of time.
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March 2024 by angela j
The pharmacy is awful. It's unorganized. The wait is incredible. My daughter Called a refill in at 9am. They said it will be ready by 12. I stopped in to pick it up at 340 still not ready. I was told to come back in 40 min. I came back in an hour went to the drive through and was told to come inside. I'm walking with a cane that's why I chose the drive through. I had to stand in a line that went to the end of aisle 12. Only to see customers being serviced at the same window that I was told to come in at. Then I still had to wait for the prescription. I'm writing this while I'm here waiting. It's 5:03 pm now.Please send help for the pharmacy.
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March 2024 by Tracey Welsh
Pharmacy is seriously disorganized. Scripts sent over - two days later still not filled. They say they don't receive scripts even though they have been sent multiple times. Confirmations showing they were sent. Corporate needs to step in before someone with serious health issues dies. I would rate zero if I could.
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February 2024 by Kelly Jordan
Hardest time getting my meds straight .. called and was on hold forever for them to just hang up called Monday and still don't have meds had to order and they can't tell me when to expect them
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February 2024 by Gregory Vied
You’ll have an easier time trying to get into fort Knox than getting these people to answer the phone. Was denied access to my medication because I wanted to pay out of pocket. Ellen was very disrespectful in the pharmacy.
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February 2024 by patrick johnson
We were there picking up prescriptions and the line was backed up to the middle of the store, but the employees were fast and efficient and did an excellent job to get the line down and we were out of there in no time.
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January 2024 by Madison Pilot
4th car in line at the drive thru, sat for 30 minutes.
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January 2024 by Vincent Gramuglia
They hang up on phone calls and are rude
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January 2024 by Kaitlyn Cuison
If I could give them 0 I would. Absolutely ridiculous. My son had a prescription sent in night before and today afternoon its still not ready even though people having them sent in this morning were done. What are they doing!!???? Almost impossible to get anyone on the phone. I tried for half an hour before I got someone and when I said that the response was well I've answered it everytime obviously you haven't. When I questioned why it wasn't done but others put in later were she said well we've filled allot already and have been busy. I get that however again why have others sent in today been filled before those sent in yesterday? I asked to transfer to another pharmacy and was met with more attitude. "That pharmacy has to contact us directly" I have never had such a hard time just getting a prescription filled and also they then tried to say that insurance was down. How does that happen and if that was the issue why wasn't I contacted and told before. if it was something with there insurance or mine why wasn't I contacted and told instead of having go call and her solution was that i could just pay out of pocket. So again why was i not told before?? Cherry on top the women literally hung up on me. All due respect do your job and people wouldn't get upset at you. I am beyond angry at how this cvs acts and it has always been a pain in the butt however this just was over the top for me they will never get any business from me in any way shape or form. Unprofessional and yes ridiculous I will be using ANY OTHER pharmacy from now on and will get anything else somewhere else as well. GoodBye CVS!!!!
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December 2023 by Patricia Biernot
Horrible pharmacy - did not have the decency to notify us that the antibiotic was out of stock- didn’t bother to call and ask if we’d like another pharmacy to fill the script and to my knowledge did not notify the dr that ordered the medicine that they were out of stock. Meanwhile I have a sick 5 year old running a fever of 102 degrees unable to eat…..
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December 2023 by Katie Young
Staff was exceptionally unhelpful. Explained to me that I needed to do everything online. Did not help me. Just wanted to vaccine coming over from overseas.
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December 2023 by Tanya Vaughn
Left on hold over 9 minutes without someone answering the phone. You could hear someone picked up but then put me back on hold over five times. This is so unprofessional. I will not beGoing to this CVS, since there are so many other options.
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November 2023 by Lisa Cooper
This is the worst cvs I have ever shopped with they don't need a phone line cause they never I mean never answer the phone been processing my medicine for a week and still don't have it filled it's a shame we pay what we do to go to a doctor and get a prescription and they can't even fill it much less answer the phone to see why and what the problem is this one cvs sucks and so does there service I will be moving my medicine to another drug store thanks for all your stress u guys has caused not to mention me not having my medicine every month like I'm supposed to have I give u guys a -0 for such sorry service but apparently u like that cause all the reviews show just how sorry u are in customer service and filling our prescriptions