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November 2023 by Kenneth Shifflett
The agent that helped us, made everything easy & was very accommodating. We would recommend them.
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November 2023 by Jeff Gilder
Very professional! Simple and easy rental at a good price.
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October 2023 by debra wood
Awesome storage units. Awesome service
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October 2023 by Elaine Fulwood
My mother and son stopped by the Mini Mall Storage Unit facility and Derrick was helpful in looking at and finding a unit. Kevin was very helpful with all the paperwork and information input. Highly recommend Mini Mall Storage.
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October 2023 by Tyler Corcoran
great location with easy access. Kevin and Liz are the pinnacle of customer service!
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August 2023 by Emmanuel Mccoy
Great place they did the best they could for us we was only staying a week and the hooked us up we a great price on short notice Kevin was awesome definitely will be back again….
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July 2023 by James Pivirotto
No complaints. The operation runs smoothly with no problems.
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July 2023 by Jerome McCain
Mini-mall storage is a great place for a unit to store your extra belongings, ect. Great prices too.!! Thank you mini-mall storage.
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July 2023 by Stephen Adams
Mini Mall has great attributes! The facilities are out of this world. Not to forget to mention the amazing team!!
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July 2023 by kevin harwick
Plenty a room at a reasonable price. The staff that took care of me was very friendly and helpful.
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June 2023 by Joan Danaher
Kevin was great, great service
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April 2023 by Brian Bernard
Fantastic business! Great service from Lizz!
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April 2023 by Charles Rowe
I thought it was important to post my experience with this place.. My experience started with their location and longs.. Which was OK I had a 10 by 10 buildings and they seem to charge me exactly what they They told me.. I did have a few issues with entrance using my code but that's no big deal. They offered to let me move to a bigger Unit in their location at their 414 SC 90 facility.. Thats where my bad experience took place.. After multiple tries they never were able to give me a code that would let me in the facility.. So they finally gave me a code that they "new worked" Which was another person's name so every time I went and it gave me a lady's name I'm a male.. They also could not get my email right until the end.. They left off a letter in my email that prevented me from getting updates.. From the time I went there the charge was much more than they quoted me, which I accepted at other facility in Longs.. But I did not know that until after I moved there and moved all my stuff and I figured it was too much trouble to move out so I just paid it.. They even increase the rent more in the short time I was there.. And my final insult was my card renewed which causes the expiration date to go out.. They did not have my correct email so we're sending my statements to someone else not me.. They did have my phone number And let my voicemails fill up so I can't prove that they called me like they said they did. But regardless since my payment did not process on time and I was not getting emails to tell me that something was wrong several weeks accumulated after the card expired.. Which prompted them to put Mini penalties and fees on my unit.. Enough was enough so I gave them a 30 day notice paid all their ridiculous fees and gave them I move out.. Not that it matters but it was simply an aggravation once I cleaned my unit out even before the date that ended my contract they put a green lock on it the weekend before so I couldn't have gone back in it while technically still paying.. Just another example of little to no customer service concern from them in my opinion.. One last thing about this story facility that we hated.. We were in the front and the front was only wide enough really for one vehicle to pass so if you're in the far starting unit like I was good luck if they were people there when you got there.. We would never use their disservice again and I thought you should know just in case you are thinking about it.
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February 2023 by Jennifer Mary
Liz and Kevin have been amazingly helpful and flexible. Best pricing and specials around ! Highly recommend
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February 2023 by Anthony Rossi
Lizz is excellent, best customer service you can ask for and great rates.
