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August 2024 by Tommy Shelton
Fast service,very helpful didn't try to over sale me on a new battery
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July 2024 by David Burdick
Delivery for Chris pizza & Pub
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July 2024 by Stolan 83
Chasty helped me with changing out my batteries in my gmc Denali. Normally I would have done it myself but it was pretty complex in my vehicle. He provided nothing but excellent service. Will be coming back for all my future parts needs.
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June 2024 by Steven Hitz
That were very helpful to get what I needed.
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June 2024 by Sammi Jewell
Came in Sunday needing help with a check engine. As I walked in, there was a kid with a hat working. He didn’t help me at all. He just stood there, looked a me a couple times but didn’t get off his phone. The other kid working with glasses was very helpful. I felt like I was bothering the kid with the hat. I will not be back.
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June 2024 by Gary Webb
Excellent service!
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June 2024 by joanne perkins
I have used O'Reilly s for years!! They have always been super nice and informative...
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May 2024 by Daniel Garcia
A great place for windshield wipers. Employees are very friendly, knowledgeable and helpful while they installed the wipers at no additional cost.
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May 2024 by Andrew Stemple
Great friendly service, guys on Saturday were a great help
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May 2024 by Brad Garner
Like all of the other O’Riley’s
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May 2024 by sjk
I am done with O'Reilly Auto Parts too!
After paying for a jump start today, I immediately drove to O'Reilly's in Little River. I went in to the store and told the attendant that I needed a new battery. I knew that the battery in my car was at least six years old.
The attendant brought his battery tester out to my car, connected cables to my battery and proceeded to push a lot of buttons without communicating. He then stopped and told me "There's part of your problem," pointing to the negative terminal of the battery. He told me the cable was so loose that he could not get any reading on the status of my battery. He made no attempt to remove the "loose connector" and attach his diagnositic equipment to the terminal itself.
He told me to start my car. It started immediately. He then told me to go home and clean my battery terminals and the connections, then reattach them so that they are tight. He told me that that the battery in his vehicle has a battery that is seven years old and healthy.
He told me "You have a good battery." This seems like a strange thing to tell a customer when just moments earlier he told me that because of the "loose connection" he could not get any reading on my battery.
I then departed and went to my local (non-chain) garage. They diagnosed, and told me that I had a bad cell in my battery, and replaced it.
I took this as a sign to never use O'Reilly again. They didn't even want to make the sale of a battery today. Are they realizing that their batteries are inferior?
When I had my previous vehicle, I purchased a battery from O'Reilly with a three year warranty. It died after two years, and I got a free replacement. Not long after this, I sold the vehicle, so I do not know how long that battery would last. In contrast to my experience today, the service was excellent five years ago. Today, I realize that not only are O'Reilly products substandard, but their level of customer service has astoundingly diminished.
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April 2024 by Stephanie Williams (The pool girl)
Always a positive environment and very helpful folks
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February 2024 by John
They had to order my stater but was able to get it with in a couple hrs also had my battery in-stock and installed it
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January 2024 by Patrick Mundy
I needed a new car battery. I picked out one online, gave them a call to make sure they had it, and it was installed immediately! Great crew!
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December 2023 by Tiffany Grissett
Ask employee for help to make sure I get the right antifreeze for my vehicle. He gave me the wrong one for my vehicle. Had send my friend up there to exchange for the correct one for my vehicle ?
