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July 2024 by DarrenM C (cauccid)
Mo is the best, flat out! In a world where doctors and pharmacies don’t seem to care anymore, Mo is the exception. I can’t say enough what a godsend he’s been. Thanks!!
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June 2024 by Dawn Richter
Great service. Small but mighty
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April 2024 by Madi H
Most caring staff. Fast service. So glad I switched to Waterway!
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March 2024 by Linda Smith
The best pharmacy ever!!!
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February 2024 by Trina Mcmanus
I have been doing business with Waterway Pharmacy since they opened the first pharmacy. Mo and team are professional, courteous, and have always been very helpful with all of my questions. Outstanding service!!
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February 2024 by Joelopez
Waterway Pharmacy has been my store of choice since the pharmacy's inception. My travel distance to Waterway pharmacy is substantial. In fact, I pass by numerous well name and advertise pharmacies. That is said only to express the confidence with Waterway Pharmacy and friendless that waterway pharmacy provides. The store is comfortable with ample amount of parking.
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January 2024 by Cindy Lou
I have been a patron of Waterway Pharmacy since they opened, and have been so impressed by the friendly, professional service. The pharmacist and his staff have been like family over the years. They are truly committed to serving my and my family's needs, which are many! It is convenienly located but they also deliver! It is heart-warming to see wonderful people and their small business succeed in our area. I can think of no other pharmacy that I could ever trust in this way. Thank you Moe and everyone at Waterway Pharmacy!!
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January 2024 by Brandy Buck
I’ve been coming here for YEARS. Recieving my “control substance”. These last couple of months I’ve been feeling unwelcome & uncomfortable. I have received attitude every time I ask about my medication. Called to make sure my prescription was sent, attitude. Called again the next day (Friday) around 4:53pm. “Hey did you guys receive my prescription” oh “it’s on back order. we can’t fill. We don’t have.” it’s a Friday. THEY knew they didn’t have it when I called the day before!!!! It’s a “control substance “ so YES I need my medicine!!! & you would think “oh it’s a Friday! Let me call “ms.buck” & let her know we can’t fill. They didn’t even bother!!!! I was so frustrated & scared to even call back up there today because they seem irritated with me. I will not be returning back. It’s very disturbing how the owner always call me out about my “control substance” that he cant run his business correctly. There’s no reason I should’ve to go days without my prescription when they KNEW . They didn’t have it when I called the day before. So I had to I call my doctor. Explaining to her can she please send my prescription over to cvs. She then says that waterway can jus send it over to cvs. Due to its (4:53pm) on FRIDAY. She’s out of office . They’re CLOSED.i called waterway pharmacy back. with frustration in my voice i asked to speak with Mo. (owner) me trying to explain to him what the doctor stated to me. Nothing but aggression & attitude from the time he grabbed the phone. “Ms Buck” (so on about the law) so I ask do you at least have a date or do you know around when you will be able to have my medicine in stock “ms Buck” !!!!!! I hung up! coming here for years . The attitude, aggression, & uncomfortableness I receive is jus humiliating and disturbing. The lack of effort & acknowledgement is uncalled for! It’s unacceptable. Yes I don’t know the medical law. But if you KNOW you didnt have the prescription (I called literally 3 times the day before!)why not say that before letting me think “oh I’ll just try tomorrow. It will be ready” I should’ve been contacted. I procrastinated on calling waterway today. I needed my medicine. Sucks I’m stuck 4 days without my medication. It’s Friday!!!!! (I called the day before asking if my prescription was sent over !!!!!!!) I was humiliated & treated as if I was disturbing the owner. I will no longer step foot in this building ever again. thank you local pharmacy.
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January 2024 by John Daly
If you’re having difficulty finding the medication that your doctors prescribing, Waterway Pharmacy is the place to go. In addition, the service is efficient and very friendly. We’ve even gotten some of our shots. Mohit runs a solid and friendly shop. And we travel a half hour to get there. That’s how good
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November 2023 by Linda Scott
I have gotten the run around trying to refill a prescription for a week now. First excuses they forget to put it in for a refill because they got a new system. I call Wednesday 8am they said it will be ready at 11am, Thursday I go to pick it up, not ready, they had to order it. Friday 2 pm they say give me an hour at 530 it's still not ready and pharmacist violated my HIPPA. UNPROFESSIONAL
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October 2023 by Stephanie May
Incredible staff. Caring and patient.
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October 2023 by Donna Nemchick
Well done everyone!
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September 2023 by John Hartman
Staff was very professional, and friendly. Store was very clean, and organized.
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August 2023 by David C. Miller
I can’t say enough good things about Waterway Pharmacy.Was tired of the ineptitude and inifficient service at C.V.S. across the street. Mo is the pharmacist here, and will go out of his way to find a generic substitute. I have never waited for more than 5 minutes to get my sucription filled. At CVS you’re going to wait a least 10 minutes or more. And there is only ONE person behind then counter. I’m sooooo glad I switched!!
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June 2023 by Wesley
Very Pleased! Very Friendly! Quick Refills when needed, and great automated service to let you know when pickup is available.
