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October 2023 by Mike M.
The absolute worst pharmacy. I have received text messages that my prescription wasn't covered by my insurance. I called my insurance and they say that it is and has been covered. I have received notifications that my prescriptions are ready. When I get there I'm told it's not ready and I have to come back. Today was the final straw. Waited and waited for a prescription to be filled and I heard nothing. Called and was told it would be ready in an hour. Showed up 2 hours later and I was told rudely that it wasn't ready but could be "expedited " haha. And that I would need to come back in 20 minutes. Came back in 20 minutes and when I pulled up tot he window got the comment " back already? Did you get a text that it was ready"? No, no I didn't not. I came back in 20 minutes like I was instructed after I was told an hour 3 hours ago. They do not care about you or your business. Avoid at all costs!
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September 2023 by Tammy D.
WORST pharmacy ever! My daughter n law has been there over an hour and now sitting her THIRD time in drive through for my prescription. I was told they had the prescription and on app showed they had my name in system BUT they told her they don't show me in the system. I called back again being on hold for over 30 mins from the first time to over 40 mins the second for the lady to be nasty and rude and said they didn't have that medication then said she will put me on hold for someone else better to help me. GUESS WHAT??? she came back to phone and so idk why but we do magically have the prescription and said someone will call you and hung up on me and told my daughter n law to pull back around. If you don't like your job move on.
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August 2023 by J B.
The ABSOLUTE worst pharmacy in America! Be prepared to wait when going to this store. The pharmacy is an absolute nightmare. For over a YEAR now I've watched the same store behavior. The line at pharmacy will be a full aisle long at any given date or time. Meanwhile employees stand at front counter and laugh, while standing around doing nothing!The drive thru line is just as horrible and then your told the script isn't ready! Even after a email and text telling you to pick it up!!Most employees are miserable, but there are a few who are pleasant. This store is WAAAAAAAY understaffed in its pharmacy The Walgreens in NMB is just as bad as well
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July 2023 by Kayla R.
Terrible pharmacy! Been waiting 3 days for them to refill my prescription and still hasn't been filled. Nobody answers the phone. I need my medicine to function. It shouldn't take that long to fill. Absolutely ridiculous. Finding a new pharmacy asap!
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June 2023 by Warren T.
Never have prescriptions ready on time. Don't answer the phone or you wait 15 minutes minimum. Don't open when they state they will be open. Employees argue why they are not ready on time. The worst pharmacy possible.
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June 2023 by cassidy s.
pharmacy is the WORST!manager won't help and if you wait on the phone, prepare for them not to answer. they'll also mess up your medication so hopefully you can go without or hope for the best. screw this place
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June 2023 by Barbara F.
This is the worst CVS to go to for a Pharmacy. They never answer the phone and it takes days for you to get your medications filled.
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May 2023 by Scott B.
Absolute worst pharmacy in Horry County. I switched from Publix for convenience. BAD move. The guy behind the counter is lost, slow and rude. Will not fill some prescriptions until you get there. Customer service is negative stars. Goodbye CVS!
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February 2023 by Matt P.
If you use this location prepare to wait 30 minutes at minimum to pick up any prescription.
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October 2022 by Robert Long
Easy shopping, got everything I intended to buy. This store has helpful employees.No mid-lunch shopping so only had 1 person in line ahead of me.
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October 2021 by Connie E.
The staff is very helpful and friendly. Love the coupons. I'm in there 2 or 3 times a week. Never any issues. Don't understand the complaints.
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April 2021 by Patrice Monaco
Always excellent service!
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January 2021 by Kim M.
We moved here 3 years ago. I have never once had all the issues I've seen complaints about. The staff is friendly and my prescriptions are ready. The pharmacy takes time to answer questions and the staff will help you find something even if it's right in front if your face. It's clean. It's Convenient. People need to not be so judgmental. Im looking forward to someday having a minute clinic (*hint hint )
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February 2020 by Jamie F.
I shop at the CVS on Rt. 9 in Little River a lot. My shopping is generally based around using the coupons that I receive from the store's kiosk and the register tape of coupons after a purchase. Today I shopped specifically with my coupons in mind. After my order was rung up I handed over my savings... CVS did not AND would not honor all of them. The store manager was called over. She clearly saw that I met the requirements of the coupons and she made no attempt to correct the problem. What's the point of giving coupons if they won't allow you to use all of them!!! I couldn't put any of the items back because I had to reach a dollar amount on one of the coupons. I am NOT pleased with this location and will tell others to watch their receipts.
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September 2019 by Mike C.
CVS Little River South Carolina 29566, these people have no idea what customer service is. It took me four attempts to pick up a prescription because of hurricane closing and inconsiderate employees. I will refuse to do any business with CVS whatsoever in the future. And there's no need to look on their website for a complaint Dept/area they do not take them.