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February 2024 by Doug Ebert
Mostly good, fast, and friendly, but some better attention to detail in a couple of places—not my first Rodeo
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February 2024 by Robin Backer
The crew from Customer Service to Auto body team are awesome .. for me to have gone through such a scary situation with my accident it was so nice to not have to deal with any issues with my vehicle it looks like new great job everyone !!!
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January 2024 by Susan Trexler
Great communication and exceptional work. Finished before the promised date.
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January 2024 by Keith Baker
Their work was very professional.
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January 2024 by Beth Joyal
We were hit by a flying retread from a tractor trailer - immediate damage looked much more extensive than it was. Fortunately, I reached Brian T. at Caliber in Little River. Brian listened to my angst, offered a suggestion knowing he could not fit my vehicle height in his paint room - his suggestion worked, calmed my anxiety and offered to take a look at the fog light that was dangling. After seeing the vehicle he was able to order a replacement and install.I am incredibly grateful for his kindness & understanding and highly recommend this shop if you are in need.
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January 2024 by Amanda G
Super nice people ! Fixed my car to look like it was new
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January 2024 by Nam Ngo
I have a claim number. Why didn't I make an appointment when I want to acctimet the car? What's the point of the receptionist even giving the insurance phone number when you received my documents? Even she gave me hospital number. Lol.
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January 2024 by Denise Hardman
Great experience, very convenient
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December 2023 by Melissa Burns
We worked with Josh to get our car fixed. He was very helpful and kind throughout the whole process. We appreciate how they did everything to make sure we were happy with their service.The lady at the front counter was very sweet as well! We would definitely give Josh five stars! We would definitely use Caliber Collision in the future!
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November 2023 by Jemama Spyralatos
I had an overall great experience Mr Scott was the one taking care of my vehicle and he did an excellent job by keeping me updated.I will definitely be returning in the future and will also be recommending .Customer service was also great.
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November 2023 by Eric Sauthoff
I had an amazing experience with this business when my vehicle was hit by a driver who was at fault. From the moment we spoke on the phone till I picked up the vehicle and got my keys, the service was top shelf. Brian Tucci and his staff kept me updated on the progress of my vehicle and they dealt with the insurance company. The truck was a leased vehicle and after the repairs at the shop to the front and side of the truck you would never know it was in an accident. The experience of the accident and filing with the insurance was stressful, but Caliber Collision made the repair painless. I could not recommend them any more. You won't be disappointed with the friendly staff and most importantly the repairs.Services: Steering & suspension repair
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August 2023 by Elizabeth Cobb
This is the 2nd time in a few months that I have used this Caliber Collision and they have been great! I have dealt with Brian Tucci and he has been very professional, communicative and never hesitates to answer my questions and keep me up to date on the repair process! Both times the repairs were completely timely and you can’t even tell my vehicle was in an accident. Would definitely recommend!
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August 2023 by Tammy Brown
The customer service here was exceptional. I dealt with Penny initially who was extremely professional and very helpful. Always pleasant , returned every phone call and email promptly.Josh, who did the AUTOBODY work on my car was exactly the same. He had my parts already there when I bright my car in. So i was not minus a vehicle for too long. He kept me updated with the progress on my car and what an amazing job he did. My job was completed in one week! Just as he said!In a day and are where customer service has declined, it has NOT at Caliber Collision in Little River, SCThank youMike and Tammy Brown
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June 2023 by Rodney W.
Worst customer service I have ever experienced. Lied to me from the start. Poor communication and once car was completed and ready for pickup was over the 75% rule for South Carolina and car totaled after 4 month's waiting. If you want to be lied to and deceived then please do business with this company of crooks and thieves. Lied to right up until the time we contacted the insurance company and were informed of the situation. They had know that the car was over the threshold for days and lied to us multiple times on the last day that they weee waiting on the insurance company. I hated to give a one star review but unfortunately couldn't post unless I did.
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April 2023 by Sydney Jones
The staff was very helpful and efficient. Happy with all their work!Service: Transmission