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February 2023 by Trey .M. (The_Chosen_One)
The walmart bakery is really good for getting birthday cakes and custom cakes
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February 2023 by Stephanie Jennings (Special)
always out of everything, rude employees, stand around and don't even speak and they expect you to self checkout every time I go they need to train in customer service, seriously!
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February 2023 by Trey .M.
The walmart bakery is really good for getting birthday cakes and custom cakes
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February 2021 by Erick P.
Before I even started shopping first thing I had to do was use the restroom. All I can say is the restrooms are DISGUSTING! With COVID going around the restrooms need to be on top priority with cleaning service! Already a bad experience at this place. If the restroom was just cleaned then people are disgusting to piss all over the toilet seat and not flush in the men's restroom!
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December 2020 by Skylar E.
Awful, ESPECIALLY during cvoid. If youre worried about catching something, even anything more than just cvoid dont shop here!! Purchased a shoe rack today, broken pieces, trash in the box, everything ripped open! I go to return and the lady is rude and the manager offered a 10% discount because I explained i have to drive 30 min to get there. Had to drive an extra drive to take it back! Beyond ridiculous and poor costumer service. Not to mind you they dont wipe anything. Always a poor experience at Walmart.
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August 2020 by A J.
Who is cleaning the carts?? I had the opportunity to sit (stand, really) for about an hour this afternoon and watch to see if the carts were cleaned.... Nope. If infected air from coughing and sneezing wasn't an infection vector, handling the carts would be. People were left to fend for themselves to clean the carts themselves, a bottle of disinfectant was left at the cart station. But that's assuming the bottle wasn't empty or diluted with water. (I usually find that the wipe dispenser is empty. Sometimes there are no bottles there, but when there is one, they're sometimes empty and when they're not, I can't tell if they have straight chemicals or they've been diluted beyond effectiveness.) Not to mention, if the bottle and handle wasn't clean (disinfected) to begin with, once you spray down the cart, your hands are now dirty from touching the contaminated handle and you basically re-contaminated the cart (negating any action you did to clean it) once you go on your way and your hands are an infection vector now. The store was hardcore in the earlier days of the pandemic, they've slacked as far as having a clean environment. I don't know what they're doing in disinfecting the store, the aisles, the common places people may touch, etc...
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May 2020 by Nancy S.
Not one to usually post reviews but the Lexington Walmart has really gone downhill. Customer service is no longer a prioriry. Locking the doors early and only self check out lines opened. One speed check out. Manager on duty rude about it said safety precautions but you dont see anyone sanitizing carts or wearing mask. I think its time to shop somewhere they care about their customers.
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April 2020 by Robin S.
This is possibly the worst company to order from online. I ordered a couple of sets of dumbbells just before the pandemic hit. They said was in stock and shipping was 2 weeks out. They never updated my shipping during this time and customer service said everything is fine. Then day of delivery, the order is delayed. Customer service says they don't have the ability to contact warehouse to find out why? What the? Why have a customer service department that does nothing different than your app? Waste of manpower. They send message to upper management. They never call me just send a email that's it's out of stock. What the what? It was in stock when I ordered it. So are you are overselling product you don't have? Not so. It turns out during this two week wait, Walmart had been shipping multiple dumbbells to all Walmart stores instead of fulfilling orders online. I know this because through my local Walmart, I tracked the trucks coming in and picked up some of my orders myself (because I didn't trust online). So instead of fulfilling actual orders online, they decided it was more cost effective to ship to stores (BTW option to ship to store for customer unavailable). Just terrible experience from beginning to end from all levels of this company. Best example of what NOT to do with a business practice model.
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November 2018 by Danielle P.
VISION CENTER *1 Rating: I appreciate the military discount, other than that the below is the truth and how it all went down.... This complaint is for my visit at the Walmart store in Lexington, South Carolina. I have used this Walmart Vision Center for approximately 3 to 4 years to renew my eye prescription yearly, the first year I used them customer service was great William is the manager. My second/ third time I visited the vision center, Brittany the tech has helped me. She has been rude unfriendly, unkind, and made a nasty remark to me about me not being friendly to her. Why because I demanded her to her job, and what ever happened to customer service which includes a GREETING. Simply asked, why do you have a attitude every time I come into store?? As a custumer I should not have to deal with lazy young adults who hate there career choice. I will no longer be using this Walmart Vision Center to renew my prescription due to the lack of customer service skills, unfriendliness, and horrible customer service. I have not contacted William the manager because I complained last yr and he blew it off. As a business owner I would never have this type of representation in my store. They clearly don't care, she quickly let me know that William is the manger and the store isn't owned by Walmart...its privately owned. Ok, so what does that mean concerning customer service??? Tip: Teach your employees how to be kind, and send them all to customer service training. I will be sending this to head quarters of Walmart.
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October 2018 by Drew P.
This has to be the slowest customer service ever...they always seem to never have enough employees working. I thought I could run in to do some returns, and it ended up taking 20 minutes. The staff was friendly and courteous is the only positive thing I can say for this store. Because the restaurant was dirty and disgusting. And because it was only 5:00pm...I felt like it was obvious that no one is inspecting or maintaining the cleanliness of the bathrooms or the store itself. This store makes plenty of money, so the management needs to get more involved. I feel that this store could provide a better customer experience for the residents of Lexington.
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July 2018 by Gloria R.
Wow, this Walmart Super Store was pack with everything you would need from food,furnitures, candles, baby items and more. The greeter at the front door was very happy while being friendly. My experience was very pleasant while shopping for items we needed for personal use. The staff were so helpful and happy at this Walmart Super Store. There is plenty of parking on their very large parking lot. I am a fan of Walmart now. Thank you for this great experience. Gloria~