Victra is a Verizon Authorized Retailer located in Lexington, SC, dedicated to providing an exceptional experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection. Customers consistently praise the knowledgeable and friendly staff, particularly highlighting employees like Thomas and Johnny for their outstanding service. Thomas has been noted for his multitasking abilities, assisting multiple customers effectively while ensuring everyone feels valued. He has helped customers recover important information from damaged phones with a positive attitude. Similarly, Johnny, who is commended for his patience and thoroughness, has gone above and beyond to help customers set up their devices, even when it was close to closing time. Overall, this Verizon location is highly recommended for its terrific service, friendly staff, and commitment to making technology accessible and enjoyable for everyone. With a focus on connecting technology to life, Victra aims to create a trustworthy and enjoyable shopping experience.
I had a great experience at the Verizon in the Lexington location. The nice gentleman Thomas who worked there was the who helped me , and may I say he has an amazing customer service and it was quick.
July 2024
Thomas was the best!!! I would recommend anyone to ask for him for assistance. My nephew dropped my phone in the pool and I was in horror because I knew I had a job interview scheduled the next day and needed my info out my phone. He made sure I got what I needed without hesitation and a smile to match! Thank you so much... read full comment
July 2024
I came in with my phone not working properly and Thomas was the only one working and he was awesome! He was helping everyone he could all at once, multitasking at it best. He was very friendly and made the experience great.
